he Caregiver Enquiry Team provides a national service to New Zealanders interested in caring for tamariki. Be part of a supportive team who are fully committed to providing a high level of support to our caregivers through every aspect of their journey from enquiry to assessment.

Mō mātou | About us

Oranga Tamariki—Ministry for Children has a commitment to putting tamariki and rangatahi at the heart of what we do.

Our purpose is to ensure that all tamariki are in loving whānau and communities where oranga tamariki can be realised. We believe that by getting involved early in their lives and showing love and care, we give children the best chance of growing into happy thriving New Zealanders.

We are committed to putting tamariki first, we believe aroha is vital, we respect the mana of people, we are tika and pono, we value whakapapa and we recognise that oranga is a journey.

Mō te tÅ«nga | About the role

We provide a timely and responsive service that puts caregivers at the centre of everything you do. This is a unique opportunity to contribute to the development of the role and the service we provide.

This is a busy and varied role suited to an experienced and professional administrator to work in the Caregiver Recruitment and Support team. This will include being on queue for calls, being able to effectively communicate information to potential caregivers, the effective gathering of documents, and excellent data entry skills, and keeping updated records on our information systems database. This is a high-volume role so you will need great organisation skills. This role is pivotal to us being able to provide caregivers the support they need through the enquiry and application phase.

In this role you will:

• Gather documents for the caregiver applications to progress to a full caregiver assessment
• The ability to manage high work volumes efficiently
• Liaise with Oranga Tamariki teams and sites in a professional manner
• Respond to enquiries from people interested in being a caregiver
• Ensure our caregivers understand their part in a child's journey through care, and ensure they are well informed about the caregiver's role and responsibilities
• Support whānau and non-whānau caregivers through the application process
• Be able to keep organised and structured with your paperwork and communication with potential caregivers

Ngā pūmanawatanga ōu | What you will bring

Key requirements of the role include:

• Proven experience in office administration
• Strong relationship building skills with a strong focus on customer service
• Well-developed written and verbal communication skills
• Effective organisation, planning and time management skills
• Tech savvy - experience working with a range of computer-based programs
• Strong knowledge and experience of Oranga Tamariki purpose, values and how we work
• Resilience, initiative and a proactive approach
• An ability to be innovative around service delivery
• Sound judgement, time management and organisational skills
• Strong analytical skills, attention to detail and accuracy
• Confidence to back yourself, multitask and have a positive outlook
• A full, clean, valid New Zealand driver's licence
• Right to work in New Zealand
• Understanding and appreciation of cross-cultural practices in particular; knowledge of tikanga Māori, and Pacific peoples' culture

Nōu te rourou | What's in it for you

Oranga Tamariki offer an impartial remuneration package, that offers progression annually for experience through tenure. Annual remuneration for this position starts between $51,095.70 and $56,773.00 dependant on experience, with tenure-based progression steps available above this range. We offer a vibrant and supportive team, flexible work options and a genuine commitment to wellbeing. We offer significant training and professional development so that you can thrive and grow.

To see all the benefits of working for Oranga Tamariki, please visit https://mahi.orangatamariki.govt.nz/working-with-us/employee-benefits/

Me pēhea te tuku tono | How to Apply

Apply online with your CV and Covering Letter. If you are an Oranga Tamariki employee already, please ensure you apply with a log in using your Oranga Tamariki email address. If you have any questions about role, please contact cherish.vanweersel002@ot.govt.nz 

Applications close: Friday 4th February 2022

At Oranga Tamariki—Ministry for Children, our highest priority is the safety and welfare of our kaimahi and the tamariki and whānau we support.

At this time Oranga Tamariki invites applications from fully vaccinated people or people with a valid medical exemption (under the COVID-19 Public Health Response (Vaccinations) Order 2021). We will require evidence of your vaccination status or a valid exemption. We will require evidence of your vaccination status at the pre-employment stage of our recruitment process.

Oranga Tamariki is committed to developing a diverse workforce and an inclusive workplace. We provide equal employment opportunities and welcome applications from everyone who can meet the requirements of the role. We also support flexible working arrangements.