About Design at RBC

Our goal is to become our industry’s leader in exceptional digital experiences. To get there, we’re putting strategy, research, design principles, and technical innovation at the heart of everything we do. We need talented, experienced professionals like you to bring this process to life.

You’ll be a great fit for this role if you have an interest in design systems. You’re energized by looking holistically at how a suite of digital products can be designed, developed, and coordinated to create a consistent user experience that supports maximum reuse.

What you’ll do

As the Design Manager on our Design Platform team, you’ll help shape a design system (RIG) used by hundreds of designers and developers across RBC. You’ll collaborate with an interdisciplinary team to design, develop, and test reusable patterns and components for use in digital products. And you’ll consult with senior stakeholders to identify and solve challenges that affect the entire Digital Design team.

You’ll help make work efficient, effective, and enjoyable for your team. Your experience and people skills will help you guide a high-performing product design team, and optimize their output within an Agile framework. You’ll increase the team’s effectiveness in a collaborative, cross-functional environment, overseeing multiple concurrent projects.

Product Design Strategy & Delivery

Guide and advise your team to improve their understanding and mastery of design systems and design operations

Provide product design direction and oversight

Enable excellence and consistency of craft, and use of the design platform’s tools and guidelines

Contribute to product strategy discussions and quarterly planning aligned to organizational OKRs 

Formulate and validate design hypotheses through iterative releases of MVP to align business objectives with customer needs

Use Agile methodology and promote a test-and-learn approach to build, deliver and refine the right products for the right audiences in the right ways

Collaboration & Partnerships

Represent the Digital Product Design practice at a leadership level, within cross-functional product teams and with critical senior and executive-level stakeholders

Proactively promote the Design Platform team as a trusted partner that offers measurable business value

Facilitate demos, presentations, workshops and stakeholder sessions with our partners (including business, product, technology, risk, and legal) to uncover product objectives and priorities

Empower your team to succeed with a shared vision; delegating responsibility and removing obstacles that hinder progress 

People Management

Establish regular check-ins and empower your team to manage day-to-day tasks, supporting them enough to keep them on track, without micromanaging 

Provide career and leadership development guidance through recurring team and individual check-ins

Manage, mentor, motivate, and inspire the team to deliver excellent performance 

Build the capability of designers across RBC Digital Design by providing open and candid feedback, direction, and coaching

Assist in sourcing, recruiting, hiring and retaining high-performing talent 

What you’ll enjoy

A supportive environment with peers who excel in their discipline

A culture where designers feel included, valued, and heard in the product development process

Contributing to banking solutions used by millions of people, and being part of a global digital organization that puts customer experience at the centre of its work

Pushing the boundaries of digital product design to improve the lives of people and communities

A company and team that understands and respects work/life balance and values your time

What you need to succeed

Must-haves

BA/BS degree in Design (e.g. interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field or equivalent practical experience

At least 10 years of experience as a designer

A minimum of 3-5 years’ experience leading teams and complex digital projects

Experience working in an Agile delivery framework in a Scrum or Lean UX model 

Experience dealing with the specific challenges of a matrixed enterprise environment

Project management skills to assess and plan resourcing in order to meet delivery requirements 

Experience successfully coaching and mentoring team members

Experience with design systems 

About RBC

Royal Bank of Canada is Canada’s largest bank, and one of the largest banks in the world, based on market capitalization. We are one of North America’s leading diversified financial services companies, and provide personal and commercial banking, wealth management, insurance, investor services and capital markets products and services on a global basis. We have over 80,000 full- and part-time employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.S. and 37 other countries. For more information, please visit rbc.com.

Inclusion and Equal Opportunity Employment

RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations during the application process are available upon request.

JOB SUMMARY

City:  Toronto

Address:  88 Queens Quay West

Work Hours/Week:  37.5

Work Environment:  Office

Employment Type:  Permanent

Career Level:  Experienced Hire/Professional

Pay Type:  Salaried

Position Level:  PL07 

Required Travel(%):  0

Exempt/Non-Exempt:  N/A

People Manager:  Yes

Application Deadline:  05/15/2022

Req ID:  450229