Note: This position is currently listed as "Hybrid ", however, the consultant will be remote due to COVID-19 related Work From Home (WFH) direction. Once the IT cluster staff are required to return to the office, the resource under this request will be required to work onsite as well.

Assignment Duties:
Deliverable #1 - Key Responsibilities:
• Facilitate a variety of design-thinking activities and collaborative sessions to understand the problem a digital solution needs to solve
• Plan and execute user research to understand user expectations, behaviours and needs to inform design decisions
• Develop user personas, journey maps, service design blueprints, information architecture diagrams and other design artefacts as suits the needs of your project or product team
• Translate concepts into wireframes, low and high-fidelity mock-ups that illustrate the product's functionality and can be used for usability testing and user research
• Take a user-centred design approach and rapidly test and iterate your designs
• Collaborate with and advise a variety of project and product teams on experience design, including serving as an assessor for ministry-wide digital initiatives
Deliverable #2 - Key Responsibilities:
• Using communication skills to discuss issues, seek common ground between parties, lead development of solutions and user experience development requirements
• Ability to communicate visually as well as in verbal and written formats
• Strong facilitation skills to lead design discussions and negotiations, present recommendations and advice to stakeholders on web/content design and strategy
• Ability to collaborate and provide leadership and advice on digital product development
• Proven experience building relationships liaising with external partners and vendors to coordinate projects and share information
Skills
Experience and Skill Set Requirements
Evaluation Breakdown:
Portfolio Review - 30%
Parameters: The resource has provided an adequate portfolio of past work with details of their involvement with each project.
Knowledge Experience - 20%
* Experience working in an Agile/Scrum development process. Working knowledge of usability methodologies including user-centric design, usability research and user testing.
Parameters: Examples of previous work experience focused on user experience research and design.
Demonstrated Experience - 20%
* Demonstrated experience in Photoshop, Illustrator, InVision, Sketch, Balsamiq or other visual design and wireframing tools.
* Experience in creating wireframes, storyboards, user flows, process flows and site maps.
Parameters: Examples of previous work experience focused on user experience research and design.
If you are available, please send your resume to sujata.gaimar@2iresourcing.ca OR refer someone interested.