Role description: 

• Take calls from the parents of our students to resolve their questions and concerns
• Engage with parents and students face to face to resolve their concerns
• Day to day operations (taking attendance, printing class materials, inputting data into spreadsheets, maintaining cleanliness of branch)
• Coordinate staff communications to make sure our systems function smoothly  
• Opening and/or closing of centre before and after operating hours 

We’re looking someone who is: 

• A clear and effective communicator 
• A strong conflict resolver
• Well presented and professional 
• Meticulous and pro-active 
• Driven to grow and learn 
• Passionate about showing up with their best self! 

Qualifications & experience

• Previous customer service roles preferred 

Role Benefits:

• Attractive pay scale starting at $30/hour
• Fully paid training sessions - we invest time and resources to make sure you feel ready and supported!
• Weekday shifts start at 3pm, so it’s perfect for uni students or night owls who prefer a later start
• Can progress into managerial positions 
• Customer service and working with children are excellent job experiences, especially if you’re looking to progress into people-facing roles in the future!