Responsibilities

As our summer intern, you will be focusing on customer and installer support, including;

Register, manage and solve incoming support tickets on a daily basis

Follow-up and support customers experiencing issues with their installation

Cooperate with and follow-up installation partners on finding solutions to technical issues

Generally support the operations team where needed

You will be a part of a young and driven team that share a common passion for solar energy. You will handle a wide range of issues varying from straight forward issues to increasingly more complex cases that require both technical insight and interpersonal skills. Otovo will provide thorough introduction and training with support from experienced colleagues to get you in shape for the challenges ahead!

Other

Location: Oslo city centre

We enjoy modern office spaces in central locations, convenient for commuting

Competitive compensation to match skills and experience

We would like you to join us shortly! Candidates will be considered upon application - send yours today!

Job requirements

Requirements

You are a candidate with strong personal drive, integrity and attention to detail. We think you are a student or a recent graduate with a technical degree, and preferably experience with customer support and/or technical problem solving. You thrive in a high-energy work environment. You are dedicated to quality and systematic work. You have an intuitive understanding for prioritization, and know that keeping the customer informed and satisfied is always important.

We you think you are:

• Student within a technical field or a recent graduate

• Structured way of working

• Self driven with a positive mindset

• Have strong problem solving skills and known for getting things done

• Fluent in Norwegian, proficient in English

• Ability to communicate in Swedish is a plus