We have an exciting new opportunity for you!

•            Providing technical support to Japanese customers through phone, chat and/or email.

•             An exciting opportunity to work with one of the largest security companies in the world!

•             Monday to Sunday on a 7-day rotating roster.

•             Shifts will fall between 12.00pm – 10.00pm.  

•             Permanent Full-time

Our agents Work From Home and you would only need to work in the CBD office for 1 week every 8 weeks! 

 About You: 

• Fluent in Japanese
• Strong technical and customer service skills 
• Excellent written communication skills
• Customer service experience
• Have a good internet connection and a suitable space with privacy while working from home. 

Key Skill Requirements: 

• Tech savvy
• Proficient in relevant computer OS and applications (Windows & Mac)
• Proficient in relevant Mobile devices (iOs & Android) 

We are Sitel. We are one of the world's leading outsourcing providers of customer experience management and we would like to share something with you - our promise of experience. We add value through: a people-first culture, operational excellence, knowledge sharing and collaboration and global strength combined with local flexibility