Our client leads the way in global payment solutions, supporting customers across Australia and New Zealand. This dynamic team is on the lookout for customer service representatives with strong communication skills, an innate ability to build rapport and hunger for problem solving. Surrounded by a supportive team and with ongoing training, you are set up to succeed from the start! If you want to expand your contact centre or customer service experience into a new environment with a technical edge then this could be the opportunity for you.

The Role:

• Full-time, temporary contract
• 40 hours a week
• Shifts are between Mon-Sun with two days off in a row each week
• Central Wellington - brand new office and wfh options once trained

As a Technical Customer Support Representative you will be;

• First point of contact providing customer service over the phone.
• Troubleshooting technical issues with the customer
• Logging incidents and managing support processes with the customer.

What’s in it for you?

• Competitive starting rate
• Long term opportunity to work for a global company
• Supportive team environment with in-depth, ongoing training

Sound like you?

The ideal candidate will have a solid background in customer service or contact centre! In addition to this, you MUST have:

• Strong communication skills – both written and verbal
• Excellent system skills and confident understanding of technology
• Problem-solving skills
• Clear criminal history and credit check
• NZ residency/citizenship