At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world.
 

If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team. 
 

The Bell IT team uses emerging technologies, Agile and DevOps to design and build innovative solutions that enable Bell’s communications services for businesses and consumers. We’re looking for creative problem-solvers who are curious, collaborative and ready to be on the leading edge of technological transformation.  
 

We are looking for a system administrator to support our Finance systems and applications. The ideal candidate is someone familiar with system administration accountabilities; a strong communicator; a good collaborator and team player; a person who approaches problems and challenges with positivity, creativity and an open mind.

Role & Responsabilities

Your roles include, but are not limited to:

• Manage the configuration and operation of our billing, payroll and accounting systems- experience with Unit4 financials, Salesforce, Zuora, Netcracker and FP&A is an asset.
• Upgrade systems and processes as required for enhanced functionality and security issue resolution.
• Experience with both SaaS and on premise applications.
• Implement and maintain policies and procedures in line with both security and financial controls.
• Liaise with our internal and vendor support teams to ensure applications and infrastructure are upgraded and patched inline with support agreements and internal policies.
• Set up user accounts, permissions, and passwords.
• Provide technical support for software issues our users encounter both independently and by working with the vendors.
• Analyze issues and formulate solutions.
• Troubleshoot system and application issues.
• Use external information to research and resolve issues when needed.
• Consistently update the ticket tracking system with status and fixes.
• Ability to manage multiple issues, priorities and goals.
• Document and adhere to all departmental standards, processes, and enterprise policies.

Qualifications

Soft Skills:

• Proactive, professional and effective communication skills, both written and verbal.

• Excellent time management and the capability to handle multiple tasks/priorities.
• Ask questions and seeks clarification and direction when required.
• A quick learner, self-motivated, able to work both independently as well as cooperatively with the team under tight deadlines to generate superior results.

Technical Skills:

• Extensive experience working with an enterprise grade financial system (such as SAP, Peoplesoft or Unit4). in a super user/administrator like capacity.
• Proficient in enterprise software applications such as Microsoft Word, Excel, Outlook, Visio, Planner.

Education

Bachelor's Degree, preferably in Computer Science, Information Systems or equivalent program or IT experience required.

#system #administrator 

Bilingualism is an asset (English and French); adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management 
Job Status: Regular Term - Full Time 
Job Location: Canada : Alberta : Calgary 

Flexible work profile: Mobile
Application Deadline: 02/04/2022 

Please apply directly online to be considered for this role.  Applications through email will not be accepted.

At Bell, we don’t just accept difference - we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or recruitment@bell.ca to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at inclusion@bell.ca.