• Support Officer, ESOL Migrant Refugee and International Education
• Full-time, permanent position, Maungawhau - Mt Eden Auckland

Help shape the future of education

He mea tārai e mātou te mātauranga kia rangatira ai, kia mana taurite ai ōna huanga

We work to shape an education system that delivers equitable and excellent outcomes.

At Te Tāhuhu o te Mātauranga - Ministry of Education, we work to provide services and support nationally, regionally and locally to the education sector, and in some cases, directly to ākonga and whānau.

We help shape the policies, settings and performance of the education system for early learning, schooling and tertiary. We do this by building relationships and understanding the needs of those who receive our services.

We are making significant changes to how we deliver our mahi by doing the following:

• Taking practical action to give effect to te Tiriti o Waitangi
• Giving priority to regional and local voice
• Delivering greater responsiveness, accessibility and integrated services and support
• Improving feedback loops and information flows

Our organisation is made up of talented and committed people across Aotearoa from a wide range of backgrounds and cultures. While we work in different groups and on different things, we all strive every day to make the biggest difference we can for every child, young person and adult student in our education system.

About our group and team

Te Mahau - Te Pae Aronui (Operations and Integration). We use information, insights and service design functions to help the three Te Mahau frontline groups design and deliver services for our sector. We service and support the frontline groups and play an integration role between the enabling functions and our frontline services.

Our group provides nationally consistent service design, practice guidance and systems to support the integrated teams led by Directors of Education providing flexible and responsive services.

We deliver national resourcing functions, including inclusive learning support, and national regulatory functions.

Our group consists of what was previously National Office Sector Enablement and Support (SE&S), Parent Information and Community Intelligence (PICI) and Evidence, Data and Knowledge (EDK) teams, excluding the Chief Economist position.

Mō tēnei tūranga - About this role

The Ministry of Education is offering a fantastic opportunity to join the Migrant, Refugee and International Education team in our Maungawhau - Mt Eden office.

Reporting to the Manager ESOL, Migrant, Refugee and International Education, this role supports a range of functions associated with the work of the team which manages ESOL provision in schools throughout Aotearoa New Zealand.

The Support Officer ESOL will support a wide range of functions for a team of 20 people located throughout the country, including arranging and booking travel, invoicing, responding to emails and phone calls, and general office administration.

Please note there is further information in the attached job description.

Mōhou ake - About you

Are you outgoing, intelligent, and independent with excellent organisational skills and the ability to solve problems? Do you have a positive can-do attitude and a proactive nature ensuring you are always looking for ways to improve the work of the team?

If you develop good working relationships with a diverse range of people and enjoy taking responsibility and being busy, we would love to have you join our team.

You will have previous experience working in a busy office environment and be confident in your ability to communicate effectively with a range of internal and external people across all levels of our business. Experience in a NZ primary/intermediate/secondary school office would be an advantage.

You will also offer the following:

• A 'can-do' attitude, and friendly approachable manner
• Intermediate to advanced Microsoft Suite and database skills, including excel
• Proven time management skills
• The ability to work well independently and in a team

Kua rite koe mō tēnei mahi? - Are you ready to make a difference?

We need to reflect the diverse communities we serve, so we welcome applications from individuals of all backgrounds, orientations, and identities. As an organisation, we are committed to building racial equity and excellence in the education sector.

We want to provide flexible working environments where everyone feels relevant, valued and supported. So, if working from home and/or having a flexible start and finish to the day will help with this, we can usually make it happen. We'd love to hear what this might look like for you, so feel free to outline this in your cover letter.

In your cover letter we'd like to know:

• about you, your values, your whakapapa
• your interest and motivations for this role
• the abilities, strengths, personal attributes and diverse perspectives you wil anisational skills and the ability to solve problems? Do you have a positive can-do attitude and a proactive nature ensuring you are always looking for ways to improve the work of the team?

The Ministry invites applications from fully vaccinated people or people with a valid medical exemption, in line with our COVID-19 Vaccination policy. We will require evidence of your vaccination status, or your medical exemption, at the pre-employment stage of our recruitment process.

Please note, at present we are unable to consider applications from overseas candidates who are not a New Zealand citizen or resident due to the COVID-19 pandemic. The New Zealand government has closed the international border and only New Zealand citizens and residents are able to enter the country at this time. In some circumstances, individuals can apply for a Critical Worker visa if they meet the criteria. Please refer to the Immigration New Zealand website for further information.

For further information, please contact Maree Jeurissen at 09 632 9520

Applications close midnight Tuesday, 8 February 2022.

Click here to view the role description