To be successful in the role you must have:

• Education: Bachelor in Engineering / MSc with Minimum 3-5 years of relevant experience.
• Domain experience: Working experience in Packet Core either as Implementation engineer or Operational support engineer.

Soft skills:

• Negotiation & argumentation skills.
• Planning & organizing skills.
• Delivering results & meeting customer expectations.
• Presentation & communication skill.
• Working with people.
• Applying expertise & technology.
• Ready to work on Weekly Emergency Roster.
• Ready to work for extended hours on requirement.
   

Additional Job Responsibilities:
 

• Be responsible For 2nd level operation and maintenance (O&M) of customer PACO network elements (SGSN-MME/PGW/SGW/PCRF) and services.
• Be Meeting or exceeding the network availability targets & responsibilities.
• Ensure RCA for any fault within network systems.
• Work within well-defined system support guidelines.
• Prioritize faults to meet SLA/WLA.
• Do end to end investigation of faults/cause related to system/network problems.
• Ensure accurate working methodology.
• Coordinate with all technical teams to handle emergencies and if required coordinate with other stakeholders (NFVi, Voice Core) and Tier2 support.
   

Basic Skills / Experience (Mandatory):
 

• Clear understanding of EPC network elements with call flow clarity.
• Understanding of DPI would be an advantage.
• Configuration of any of the PACO Products SGSN-MME/PGW/SGW/PCRF.
• Knowledge of different standards used for EPC technologies e.g. RFC,ETSI,IETF
• Knowledge of signalling protocols used for EPC e.g. Diameter/GTPV2/SCTP/RTP/SIP
• Customer handling experience.
• Working experience for multiple products/solutions.
• Problem Solving skills.

Additional Skills/ experiences (would be good to have):

• Understanding of computing technologies:
• Virtualization concept with knowledge of Openstack e.g. CEE(Ericsson),RHOS.
• Concept on Cloud Containers, docker, Kubernetes
• Linux capabilities, able to interpret shell(bash) scripts
• Scripting skills e.g python (or perl)
• Working experience in 5GC.
• Working experience in VNF/CNF deployment.