Responsibilities

• Partner closely with Category Marketing, acting as the supply chain operations representative for Surface Devices, driving short-term and long-term demand and supply balancing to achieve financial and operations targets
• Drive optimal channel inventory to maximize revenue opportunities, ensure key customers are supported across all of our customer segments and mitigate risk (excess, stranded inventory)
• Programmatically oversee product launch and product transitions ensuring that Microsoft is flawlessly managing customer expectations
• Partner with Category Marketing, Finance, and internal Supply Chain partners to project sell in and channel inventory for the quarter based on demand, supply, and customer orders to help the business manage financial and operational targets
• Ensure that key channel metrics are understood and actioned accordingly, including root cause investigation and leading cross-team efforts to drive necessary improvements
• Partner with the Channel team on demand sensing and CPFR methodologies for all stages of the product lifecycle - launch, replenishment and end of life
• Work with the internal Planning, Channel Management, F&L and Planning teams to explore methods of optimizing In Stock % while balancing channel and DC weeks of supply
• Challenge the status quo via a growth mindset – strive for continuous improvement and customer-centrism in all aspects of decision making

Qualifications

• Bachelor’s degree in Business Supply Chain Operations, Operations, or Product Management
• 4-6 years supply chain, inventory management or sales operations experience, preferably in planning (demand/supply), or channel management
• Proven track record for identifying and implementing new opportunities to create synergy and mitigate risk
• Strong understanding of an end to end Supply Chain and the value / cost drivers that Supply Chain Management and Strategy can drive.
• Strong communication skills, both written and verbal.
• Cross-functional collaboration skill
• Data-oriented, analytical and detail oriented, yet balanced with an ability to be able to step back from the data to draw out the right business approach for conclusion.