This role is responsible for:

• Responding to enquiries (in person, by phone, email etc.), sourcing information, following up and providing responses in a timely manner
• Being the primary point of contact for Students on issues including, but not limited to general course queries, class times, timetabling, payments, and visa requirements
• Assisting with Student enrolment, Intakes and Orientations
• Assisting in marketing activities and special events if required
• Assisting with the administrative duties of programs across AE
• Assisting Admissions team with applications 
• Issuing student cards & official documentation
• Liaising with other SSO’s & Managers at our Melbourne and Sydney campuses
• Assisting with the management and resources of the library.
• Participating in the overall continuous improvement of the department