Waipapa Taumata Rau | The University of Auckland

The University of Auckland is New Zealand’s leading university. We employ more than 5400 academic and professional staff to support over 41,000 students, making us one of NZ’s largest employers.  

The opportunity | Te Whiwhinga mahi

We are seeking a highly motivated Student and Programme Adviser to join our Professional Programmes team. The programmes are designed for both pre-experience and experienced graduates seeking a professional qualification that will enable them to either kick-start or progress their careers.

Working closely with the Manager – Professional Programmes you will provide professional and effective day to day advice and administration support for international and domestic student recruitment, admissions, and enrolment; programme delivery including cohort management, academic and pastoral advising; delivery of activities to enhance the student experience; internal and external relationship management; and other related administrative functions.

For more detailed information, please read the Position Description.

About the team | Mō tō mātou rōpÅ« 

The Business School is one of the largest and most successful in the Australasian region and the top ranked Business School in New Zealand. Our Business school has an international reputation for its excellence, innovation, programmes and partnerships.

We have an unconditional commitment to quality teaching and research in topics that are forward-focused and relevant to the commercial world today. 

About you | He kōrero mōu

To be successful in the role you will hold a good understanding of how to support students and be confident and comfortable with working autonomously in the complex tertiary environment. Your great interpersonal skills will be an asset to you in the role as it will enable you the opportunity for you to action your interest in community focussed recruitment.

If you are adaptable and have a passion for education and hold an interest in the GSM and its professional programmes, as well as experience that demonstrates strong pastoral and cross-cultural communication skills, we would like to hear from you.

Qualifications/Related experience:

• Strong preference for applicants with a university degree and at least 5 years’ relevant experience
• Preference for fluency in second language, in particular Te Reo Māori
• Customer-facing experience in an academic environment
• Strong interpersonal and cross-cultural communication skills
• A flexible and innovative approach with the ability to exercise initiative and contribute effectively within a team environment
• Well-developed organisation and detail-oriented skills with a professional focus on achieving goals and delivering outstanding customer service
• Excellent oral and written communication skills preferably including experience in delivering professional presentations
• Excellent analytical and problem-solving skills

Ngā āhuatanga kei a mātou | What we offer

The University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities. 

The University is committed to providing an excellent working environment through:

• Flexible employment practices (including working from home, flexible hours)
• Up to 6.75% company superannuation scheme
• A competitive salary with five weeks’ annual leave

In addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare and a number of other discounts on internal and external services. 

For more information please visit Staff Benefits

How to apply | Me pēhea te tuku tono

Please reach out to Jenny Jefferson, Manager Professional Prorammes via j.jefferson@auckland.ac.nz for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email. 

Applications must be submitted online, by the closing date of Sunday 20th March 2022 to be considered. Please include your cover letter and/or CV highlighting how you can meet the skills and experiences detailed above.