About Box Hill Institute:

Box Hill Institute is composed of Box Hill Institute (BHI) and the Centre for Adult Education (CAE). We are leading education providers with strong reputations for delivering high quality educational outcomes.

To maintain our reputation and achieve our strategic goals we need a workforce full of energetic and forward thinking people. If you are enthusiastic and resilient, with a strong customer and commercial focus, then join our team. At BHI you will work with great people in a challenging and dynamic environment, as we work together to continually improve our business.

About the role:

The Student Enrolment Officer is responsible for providing a range of administrative services in the Student Management System and general support to students, clients, teachers and employees across Box Hill Institute. This position processes student enrolments on behalf of the Adult Migrant English Program (AMEP) with a focus on compliance, timeliness and attention-to-detail to enable the effective delivery of relevant programs.

Your Qualifications and Experience:

Qualifications:

• A tertiary qualification in Business Administration or Customer Service; or suitable combination of lesser qualifications and experience in the field

Expertise:

1. Customer/Client Service: Experience in dealing confidently and courteously with people at all levels, and a commitment to providing a high level of customer care in an administrative role. Experience in administration of educational delivery and / or professional services is an advantage.
2. Interpersonal and Communication Skills: A high level of interpersonal, verbal and written communication skills, with demonstrated experience in preparing high quality, accurate correspondence and reports to stakeholders.
3. Outcome and Results Oriented: Excellent organisational and planning skills including the capacity to set priorities and work unsupervised to rigid deadlines.

Working at Box Hill Institute

Box Hill Institute values inclusion and diversity. We encourage candidates of diverse backgrounds and experience to apply for our employment opportunities.

Candidates for employment at Box Hill Institute will be subject to pre-employment probity checks, and must satisfy Box Hill Institute’s pre-conditions for employment. These include providing a satisfactory (valid employee) Working With Children Check and National Police Check, and evidence of COVID-19 vaccination status as prescribed by the Public Health and Wellbeing Act 2008 (Vic).

For more information, please contact Chulla Malawwethantri via email at chullam@boxhill.edu.au.

Applications close: 9am, Tuesday 15 March 2022