Based in our brand-new Collins Street Campus, Monash College is the leading pathway for international students to gain access to university, their desired degree courses and preparing them for success in the workforce.

As a market leader, we are a diverse team of professionals with a passion for making a difference in students' lives. We deliver innovative programs and partner with industry and business to shape the future of our education environment.

The Role

As the Student Administration Officer you will be reporting to the Senior Student Administration Officer and will have responsibility for the end to end student life cycle at the College from admissions, orientation, enrolments, monitoring course progression, monitoring and recording of student attendance, ESOS compliance activities and the delivery of exams.

In addition, this role will provide a range of student administration services to the College offshore providers. The Student Administration officer will participate in short and long term planning for the provision of administrative services, provides procedural advice on policies as well as high level administrative support to the Manager.

Your background and experience

• Tertiary qualification

• 2+ years of experience as an administrator within the Education sector

• Knowledge of faculty regulations and policies relating to student administration functions and University services

• Ability to prioritise and work efficiently and accurately in times of high pressure

• Ability to exercise discretion and empathy with customer needs

• Strong interpersonal skills to enable effective communication

• Proven ability to provide quality service in a client oriented environment