Job Description

What is the opportunity?

As the expert in Client Communication Management for RBC Life Insurance Life and Health you will perform system, project, data file and document planning as well as document creation. In addition you will support the development, architecture and project teams with your knowledge advising and passing it on helping to build a strong and resilient team.

What will you do?

• Business Requirement review and consultation related to Document System architecture and design

• Input File specification design

• Quadient Inspire workflow and document creation

• Quadient Scaler workflow creation

• QE support related to document testing

• DevOps code management and promotion using GitHub, Jenkins and UCD

• Documentation of Document Systems related activities throughout the Systems Lifecycle

• Team Lead activities - Support of Junior developers, assignment of work packages and acting as a department representative working with Project Managers and Scrum Masters

What do you need to succeed?

Must Have

• 3 or more years of Quadient Inspire experience

• Quadient Scaler or Automation experience

• Superior knowledge of Input Data file structure and Print File formats

• Experience in the Financial or Insurance industries

• Strong Communication and Interpersonal Skills

• Experience in leading a development team

Nice to Have

• Other Customer Communication Management (CCM) Software

• Software Code Management and Code Release Automation software

• Printer and Insertion Equipment knowledge

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• Flexible work/life balance options

• Opportunities to do challenging work

• Opportunities to take on progressively greater accountabilities             

RBC requires as a condition of employment that all successful candidates in the United States and Canada be fully vaccinated against COVID-19 prior to their start date, and may require proof of the same. Reasonable accommodation is available where required by law.