Job Description

What is the opportunity?

Looking for a chance to make a difference? Are you someone who embraces change?  Passionate about furthering business through innovative software solutions? 

Be at the forefront of RBC’s modernization journey by joining the team delivering the OpenShift platform-as-a-service offering to support development across 1500+ applications.  As a Cloud Platform Engineer, you would join a team building and operating the product with a focus on operational stability, security and customer experience.

This is an opportunity to interact with cutting edge cloud platforms, and to gain top-notch experience in adopting an enterprise to the cloud.  You'll be surrounded by people who are incredibly talented, passionate about cloud computing, and believe that world class service is critical to customer success.

What will you do?

Build and operate the OpenShift platform to deliver highly available hosting services to support internal development across 1500+ applications

Apply SRE concepts to provide a highly available service leveraging automation to ensure the team and platform can scale to meet incoming demand while adhering to strict SLOs

Review and refine Cloud team practices and toolsets to drive improvement in the customer experience and success; including suitability assessments, on-boarding processes and support

Maintain services once they are live by measuring and monitoring availability, latency and overall system health

Work with the Cloud Adoption and Support teams to ensure efficient service delivery and act as an escalation point for incidents

Establish design patterns, artifacts and processes to facilitate delivery in alignment with the enterprise

Provide mentorship and training to other team members on technologies and processes; drive education and knowledge transfer of design patterns, technical practices, and relevant technologies and tools; drive high standards around incident response practices and policies

Evaluating the current system efficiency and providing solutions for software and hardware enhancement to customers' infrastructures.

Directing the organizational cloud computing system design and refinement to meet business requirements.

Upgrading systems and reviews configuration parameters to optimize system performance and maximize operation uptime.

Delivering expert technical and business support for system integration into existing cloud computing platforms

Evaluating the current system efficiency and providing solutions for software and hardware enhancement to customers' infrastructures.

Directing the organizational cloud computing system design and refinement to meet business requirements.

Upgrading systems and reviews configuration parameters to optimize system performance and maximize operation uptime.

Delivering expert technical and business support for system integration into existing cloud computing platforms.

What do you need to succeed? 

Must have:

Hands-on experience with RedHat OpenShift Container Platform or any enterprise Kubernetes platform

5+ years of experience in an operational role e.g. DevOps Engineer, SRE, or Software Engineer where you supported your apps in production; 5+ years of experience doing development in any of Java, NodeJS, .NET Core, Python

5+ years of experience with development, deployment and support of applications with an active user base; managed through a change management process; 3+ years of experience with development or administration on any cloud platform (e.g. Openshift, AKS, GKE, Tanzu, Cloud Foundry, etc.)

Infrastructure automation experience using Terraform and Ansible playbooks;demonstrated knowledge of cloud-native engineering and experience with developing / using CI/CD pipelines through referenceable projects 

Experience with CLI tools such as Helm, Tiller, Kustomize for declarative management of Kubernetes objects.

Bash/Shell scripting knowledge; SCM Tools such as GitHub/Subversion/Gerrit 

Nice to have:

Python/JAVA/GO programming language is an asset

Familiarity with API Documentation tools such as Swagger, RAML is an asset

Solid understanding of general networking principles and common protocols

Experience in operational / incident management tools such as ServiceNow, PagerDuty, DataDog

Monitoring Stack : Dynatrace, Prometheus, Grafana, Zabbix

Logging Stack : ELK,  Splunk

Agile Tools : Jira, Confluence, Gliffy, LucidChart, Mural

​What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high performing team

A world-class training program in financial services

4 weeks’ vacation

RBC requires as a condition of employment that all successful candidates in the United States and Canada be fully vaccinated against COVID-19 prior to their start date, and may require proof of the same. Reasonable accommodation is available where required by law