Product Support and Logistics Division

 We’re committed to our customers, who build a better world with our products, services and solutions. We understand and show the value of why they should always choose us. We’re exploring new ideas and opportunities – innovating to discover the breakthroughs necessary for tomorrow’s growth.

 And we are one team – creating and delivering world-class components and solutions superior to the competition.

 The Product Support & Logistics Division (PSLD) currently has an opening for an Account Administrator, in the Logistics Information Services (LIS) division on the infrastructure team. This is a team lead role responsible for leading a team of account administrators, maintaining & improving admin processes, quarterly account audits, PSLD project support, and manage the day to day operations.

Job Duties/Responsibilities may include, but are not limited to:

• Understands and executes standard work to support Identity, Account and Access Provisioning for CWS, LAN, ACF2, O365 and SAP-SPM

• Performs mainframe programming, project management and process improvement

• Facilitates day to day coordination of work for team

• Provides team with application/technical leadership, guidance and assistance

• Works directly on leading and planning complex account/access problem identification and solutions for customer related requests and/or system problems

• Responds to off-shift and weekend support calls

• Integrates processes across functional organizations

• Executes IT SOX Controls, IT General Controls and Business Process Security Controls for auditing compliance

Basic Qualifications:

• Position requires a bachelor's degree and/or 8-10+ years of related IT experience 

• Knowledge of Sarbanes-Oxley

• Previous job experience working on an application team

• Excellent communication and problem-solving skills

• Mainframe jobs programming and support, project management and process improvement

Top Candidates Will Also Have:

• Experience with the Mainframe, JCL and SAP knowledge is beneficial

• Working knowledge of Caterpillar policies and procedures, and a general understanding of Caterpillar’s organization

• Initiative with willingness to take ownership and accountability

• Strong customer focus and sense of urgency.

• Demonstrates commitment to IT Controls, methodologies, processes and standards for transition planning and support

• Proven leadership skills with small - medium complexity projects and ability to gain consensus from multiple levels of management as required.

• Focus on teamwork and ability to build consensus.

• Excellent interpersonal, communication and presentation skills.

• Ability to work effectively with multiple Business, IT and vendor partners and other management personnel including on a global & virtual basis

Additional Information:

• This position does not offer relocation.

• This position requires 10% or less travel.

Caterpillar is an Equal Opportunity Employer (EEO).