The successful candidate will bring to the practice the following attributes and skills:

• Experience as a  Medical or Specialist Receptionist
• Computer literacy and administrative skills such as Word Processing and using Microsoft Office (knowledge of Clinic to Cloud medical software will be an advantage)
• Able to multitask and prioritize, with firm attention to detail
• Ability to work under pressure and thrive in a fast-paced environment 
• Someone who is independent and displays initiative, yet, can integrate and work well in a team environment
• Professional phone manner and communication
• Excellent customer service and rapport
• Outstanding Interpersonal skills
• Must be able to work autonomously and be extremely organised.
• A sharp, professional appearance and attitude
• Able to travel between multiple practices within Brisbane 
• Knowledge of billing, Medicare, DVA, Work Cover and Health funds
• Immunisation & COVID-19 Screening and evidence required 

Your duties will include but not be limited to:

• Answering the telephone, including responding to patient enquiries
• Scheduling appointments for new and existing patients
• Ad-hoc administrative duties
• Data entry of patient information into Medical Software (Clinic to Cloud)
• Issuing invoices and receipts
• Liaise with referring Dentists/Doctors, Hospital staff and Medical Representatives
• Supporting other staff with day to day administration of the practice
• Dental assisting may be required (no experience required training will be provided)
• Working closely with surgeons ensuring smooth running of the clinic and care for patients
• Providing patients with surgical estimates, booking procedures and coordinating post-op appointments

This position is for 5 days a week, Monday to Friday. Location is Brisbane CBD and at our second practice (Everton Park).