Automotive Parts Interpreter

Like European cars but would love even more the chance to upskill with an industry leader? 

Do you excel in an environment where the team is valued, innovation is appreciated, and work expectations are both achievable and rewarding? 

As Australia's leading parts importer and wholesaler of European car parts we pride ourselves in teams that deliver excellent results with professional pride and personal integrity. 

Our ACT team is seeking to appoint a full time experienced Automotive Parts Interpreters in Fyshwick location. The Parts Interpreter is responsible for the ordering and interpreting of spare parts and the provision of accurate, timely technical and product information to hsy autoparts customers. 

Your Key responsibilities will be:

• Spare Parts Interpretation and Processing Spare Parts orders.
• Prepare and submit formal quotation for parts.
• Manage customer inquiries efficiently, understand customer requirements and offer the suitable parts based on specifications, costs, and availability.
• Assist with aspects of the warehouse when required.
• Achieve set KPI’s.
• Maintain a safe and clean working environment.
• Adhering to workplace health and safety procedures.

You will have the opportunity to; 

• Work in an enthusiastic team in a fast-growing area of the automotive industry
• Enjoy a share of a generous quarterly incentive scheme for achieving KPIs
• Bring your knowledge and customer service skills to a company that prides itself on the highest level of service
• Have access to the latest technology and the opportunity to sell some of Europe's most reputable OEM brands to the local market
• Grow with the company and establish yourself further in the industry
• Join a company with 14 branches Australia wide that has been established in the automotive industry for over 50 years

To be successful you must have:

• A strong customer service focus
• excellent communication and problem-solving skills
• Process orders and quotes in quick time and with accuracy
• Be able to work in a strong team environment

Previous experience in an automotive trade customer service role will be an advantage but is not essential.

If you believe that you possess the skills and have the experience that we are looking for, please provide a cover letter and resume outlining relevant experience to Andy.cornes@hsy.com.au

Employer questions

Your application will include the following questions:

• Do you have customer service experience?
  
  
• Which of the following statements best describes your right to work in Australia?
  
  
• How many years' experience do you have as a Spare Parts Interpreter?
  
  
• Do you have a current Australian driver's licence?