SOLUTIONS ENGAGEMENT SPEC

Job Overview

Location
Dublin, Leinster
Job Type
Full Time Job
Job ID
121582
Date Posted
1 year ago
Recruiter
Patricia
Job Views
107

Job Description

Job Summary
This position is responsible for promoting and initiating sales revenue for the territory of the Republic of Ireland and Northern Ireland. He/She works directly with the aligned sales team exploring solutions-sales leads and identify solutions opportunities. This position develops a thorough understanding of customer processes and business objectives and capitalizes on the value that UPS can offer their business. He/She creates value for customers by leveraging UPS’s expertise in the areas of engineering, technology, finance, and supply chain design. This position provides consultative sales support to the UPS sales organization to enhance and improve customers’ businesses using value-added and configurable solutions.

Responsibilities:

  • Facilitates virtual meetings with customers and solution experts to address project implementation challenges and modifications and demonstrate solution functionality, solicit feedback, and address questions.
  • Maintains customer relationships to ensure solutions meet customers’ needs and expectations.
  • Documents and reports account activity (e.g., virtual customer visits and phone calls, training, etc.) to ensure account team members are informed of customer activity.
  • Documents solutions in the project management tools and logs customer calls and virtual meetings on SalesForce to report account activity and ensure account team members are informed of customer activity.
  • Conducts formal and information training (i.e., technology solutions) to ensure the sales force remains current with UPS solutions and enhancements.
  • Prepares and presents reports (e.g., trends, technology initiatives, etc.) to provide relevant and current information to the district sales staff.
  • Registers customers for products and delivers product training to ensure customers have the education and information to effectively use UPS's products.


Qualifications:

  • Bachelor’s Degree or International equivalent in Business, Computer Science, Supply Chain, or a related field - Preferred
  • Experience using Microsoft Office Suite products or similar software - Preferred
  • Experience in Business-to-Business or Business-to-Consumer sales - Preferred

Job ID: 121582

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