Service Manager Lower North - Kaiārahi Family Court Navigators

This role could be based on the East Coast, Manawatu or the Wellington Region

Permanent, Fulltime

Te āhuatunga a te tūranga/About the Role

This is an exciting opportunity to lead the Lower North regional Kaiārahi team, a new role recently introduced as part of the Government's Strengthening the Family Court Initiative. The aim of the Kaiārahi role is to aid improved experiences for parents and whanau involved with Family Justice services. This includes the utilisation and uptake of Family Legal Aid Services, Family Dispute Resolution Services, Parenting Through Separation and with preparation and services in the Family Court.

The Service Manager's primary focus is to coach and support Kaiārahi to increase capability and build a culture of high performance. The role is responsible for overseeing the delivery of services to improve operational quality and consistency across a regional team and as part of a wider National team.

As a visible role within the community, Kaiārahi will actively engage and collaborate with service providers, community groups, agencies, and local Iwi, to ensure accurate information is being communicated to families and the court where applicable, as well as understanding the availability and suitability of their services and resources. Kaiārahi will also educate these groups, as well as parents and whanau, on the Ministry's services and processes, community services, and work with participants and the court to facilitate access to justice. 

This is not your standard 9-5 role, and from time to time you will need to be able to work weekends and outside normal work hours, to meet the needs of our communities. Travel across your region will also be required to ensure all Kaiārahi across your region are receiving support.

If you are a leader who wants to make a difference to the lives of our tamariki and whanau, enjoy engaging with communities, have existing networks with iwi and community organisations, take a collaborative approach and like to work on your own and as part of a team, then this role is for you.

Duties for this role include:

• Leadership role
• Community engagement expertise
• Excellent relationship and stakeholder management skills
• Make a difference for potential Family Court participants  
• Financial management skills
• Operational management

He pūkenga tou/Skills and Experience

To be successful in this role you will have strong influencing and relationship management skills, along with proven leadership and coaching experience.  Your experience working with community groups and a wide range of socio-economic family situations is important to successfully implementing this new service, influencing the use of services and advice, and assisting parents and whanau in accessing the Family Court.

We are looking for a leader who reflects the community we are serving and who can effectively assist TāhÅ« o te Ture in honouring our commitment to Māori.  An understanding of te reo Māori, Māori perspectives, Te Tiriti, mātauranga Māori and best practice engagement with Māori and Pasifika communities is crucial to this role. 

A full driver's licence is also required.

Mō te tīma/About our Team

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to working together for a fair and safe Aotearoa.

Joining the Ministry of Justice means you will become part of an inclusive organisation that values you and the communities we serve. It's our promise to ensure our workplace is one where our people feel healthy and safe, supported and able to be themselves at work. We value respect as the foundation for building a positive workplace culture and one where diversity is welcomed and celebrated. 

Tono mai/How to Apply

To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter.

Salary Range: The appointing salary for this role will be between $84,633 and $110,105 based on skills and experience.

Applications close on: 7 February 2022

The Ministry's top priority is the safety and wellbeing of its employees. We already have existing protocols in place to provide a safe workplace. We're now strengthening those protocols with a COVID-19 vaccination policy requiring that all roles across Te Tāhū o te Ture are carried out by people who are fully vaccinated against COVID-19. All candidates are required to declare their COVID-19 vaccination status as part of the application process.

If you have any questions please contact recruitment@justice.govt.nz