SERVICE LINE SPECIALIST (AI & ANALYTICS)

SERVICE LINE SPECIALIST (AI & ANALYTICS)

Job Overview

Location
Brampton, Ontario
Job Type
Full Time Job
Job ID
123537
Date Posted
1 year ago
Recruiter
Raymond Catherine
Job Views
262

Job Description

Roles/Responsibilities:

  • Own revenue and TCV (Total Contract Value) targets for the assigned account(s)
    • Achieve Sales targets while ensuring bookings mix supports in-year revenue goals.
  • Ensure accuracy of TCV and revenue forecasts
    • Collaborate with Client Partners to ensure completeness and quality of pipeline data
    • Update monthly, quarterly, and annual sales forecasts for accounts assigned
    • Includes forecasting TCV close dates
  • Drive generation and conversion of pipeline by collaboratively working with account relationship teams to establish connections with Client stakeholders that can lead to identification of qualified opportunities
    • Understand our clients’ priorities, problems and roadmap
    • Effectively identify and qualify prospects
    • Build client contacts and relationships (i.e., be viewed as a trusted advisor) with client decision makers (C-level and their directs)
    • Shape and influence the clients’ strategic direction via use of consultative selling approaches
    • Present a compelling business case to pursuit teams required to maintain dedication and focus when driving new opportunities.
  • Plan and lead the development of winning sales strategies on complex engagements that address issues such as stakeholder management, competitive differentiation, and pricing to win.
    • Manage sales lifecycle from opportunity shaping/framing to negotiation/contracting scope of work for software development and integration programs
    • Work with clients to envision, structure, specify, and validate solution requirements
    • Where relevant develop high level solution architectures to confirm client expectations and improve understanding of estimating teams
    • Assume ownership for aggregation and integration of relevant and compelling content (presentations and proposals) for pursuits from relevant service lines
    • Define & create required content to support pipeline generation presentations and proposals by collaboratively working with internal groups, SME’s and account relationship teams
    • Provide actionable guidance to estimation teams to ensure that deals are priced to win without compromising margin or solution differentiation
  • Maintain a combination of specialist, working, and basic knowledge of digital technologies, emerging trends, and their applicability to industries & domains
  • SLSs (Service Line Specialists) should be “T-shaped” technologists that are expected to develop specialization in one or two offerings/capabilities based on his/her strengths
    • In their area(s) of specialization SLSs should be able to lead the first 3-4 client conversations on their own before involving SMEs (subject matter experts)
    • The implication is that SLSs must define their learning priorities based on their portfolios and opportunities
      • SLSs should do their own analysis and due diligence before reaching out to solutions teams and SMEs
      • More specifically, SLSs are encouraged to attempt to define and frame the elements required to solve a challenge first and then involve additional solutions teams and SMEs as required to drive to the level of detail required for a proposal

Requirements:

  • 7+ years’ experience in consultative selling of Data Management and Analytics (BI and AI) solutions.
    • Defining story boards for presentations and proposals that resonate with a broad range of technical and non-technical client stakeholders
    • Orchestrating participation of specialists/subject matter experts across a matrix organization to generate required content
    • Editing and contributing content as required to ensure the presentations and proposals are cohesive and compelling
  • 5+ years’ experience influencing senior IT and business decision makers
  • 8+ years’ experience in design, build, integration and operation of data and analytics solutions
  • Working knowledge of a broad range of technical specializations with substantive depth in at least two. Relevant topics include
    • Data Management – Development, Architecture, Movement (aggregation and distribution), Security, Quality, Master Data Management, Metadata Management, Governance
    • Intelligence – Modeling, Model Management, Visualization, Storytelling, BI, Advanced Analytics, ML Ops
    • Data Platforms – Hyperscalers, Snowflake, DataBricks

Job ID: 123537

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