As a Senior Technical Systems Analyst you will work within the Mainframe Operating Systems team to install and support z/OS products.  This team is responsible for providing support for the evaluation, installation, maintenance and troubleshooting of a suite of System Z operating system components and associated vendor products that run on all Mainframe processors.

 What will you do 

• Install and support various z/OS mainframe products across multiple datacenters and LPARs
• Provide technical support to operations staff in NCC, GCC and application developers as required to assist in resolutions of their problems and questions.
• Ensure products are kept at supported and current levels
• Ensure that problems with products supported are dealt with in a timely fashion and resolved quickly
• Develop criteria for and participate in the evaluation of 3rd party vendors and software

 What do you need to succeed? Must-have:

• 5+ years of mainframe experience installing and supporting z/OS software products or 7+ years of mainframe application or operations support experience
• Experience with mainframe languages such as COBOL, REXX or Assembler
• IBM TSO, ISPF, JCL,and Debugging experience
• Excellent communication skills with demonstrated ability to communicate in technical and non-technical environment and ability to work with others
• Self-starter with ability to multitask
• Strong ability to learn quickly and independently with curiosity to research new information

 Nice to have

• Diploma or Degree in computer science related field, business or math
• Proven ability to work in a complex, fast-paced, and rapidly changing operations environment
• Experienced with Mainframe applications such as DB2, SQL, CICS, MQ, JCL’s to effectively interface with other Infrastructure teams.
• Experience with mainframe debugging, COBOL programming
• Familiar with Unix, NDM, CF2, KAFKA, Dynatrace. 

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Challenging work on leading edge mainframe technology
• Strong and Diverse team
• Management that supports your work and development through coaching
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options
• Opportunities to do challenging work and take on progressively greater accountabilities