Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title

Senior Site Reliability Engineer

Job Description

Senior Site Reliability Engineer

Are you a strong self-starter motivated by development and automation? 

Do you have a ‘can-do’ attitude?  If so – WE WANT YOU!!

As a Senior Site Reliability Engineer, you will join a team of highly motivated individuals that are working to rethink operations by transforming the current process to the Next Generation Operating Model in DevOps Services. RBC creates more value through innovation and technology, and DevOps services is the core enabler for the RBC technology advantage.

This role will be responsible for the development, implementation and support of Site Reliability Engineering (SRE) solutions for DevOps Services. You will work collaboratively with the engineering and operations team to eliminate operational toil and taking operations and tools resiliency to the next level.

What will you do?

Champion Stability and Reliability across DevOps applications and services:

Work with Application Custodians and Operational Engineers to improve service reliability by reducing service degradation

Participate in incident root cause analysis to avoid reoccurrence

Continuously improving monitoring and alerting

Solution self-healing processes and automate incident response

Own and report on

SRE Metrics—including incident metrics - gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding.

DevOps applications’ SLO and create error budgets

Lead effort to identify and automate toil

Evaluate continuously – what went well, what went wrong, what can be done to improve and prevent in future

Provide guidance to other team members on managing end-to-end availability and performance of mission critical services, on building automation to prevent problem recurrence, and on building automated responses for non-exceptional service conditions

Manage individual projects priorities, deadlines, and deliverables using Agile approach

Some after hours and weekend support

What do you need to succeed?

Must-have

Bachelor’s degree or equivalent practical experience

4+ years of experience implementing SRE best practices

Hands-on experience using ELK Stack, Dynatrace, Moogsoft, PagerDuty, ServiceNow, Ansible, and GitHub

Hands-on experience scripting in Windows and Linux environment using PowerShell, Shell Scripting, Python, and Node.JS

Solid understanding of infrastructure component like VMs, load balancer, networking, and Open Shift

Ability to pick up new tools and concepts quickly, learn other coding languages as needed

Hands-on technical leadership experience, producing technical documentation, and contributing to technical direction

Nice to have:

Experience implementing and consuming DevOps pipeline is a plus

Experience using Postgres, MySQL, or MS SQL

Prior development experience as a full stack or back-end developer

Use Pivotal Cloud Foundry, Jenkins, Jira, and Confluence

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high-performing team

A world-class training program in financial services

Flexible work/life balance options

Opportunities to do challenging work and take on progressively greater accountabilities

RBC requires as a condition of employment that all successful candidates in the United States and Canada be fully vaccinated against COVID-19 prior to their start date, and may require proof of the same. Reasonable accommodation is available where required by law.

RBC exige, à titre de condition d'emploi, que tous les candidats retenus aux États-Unis ou au Canada soient entièrement vaccinés contre la COVID-19 avant leur date d'entrée en fonction. Il est possible qu'ils aient à présenter une preuve vaccinale. Des mesures raisonnables d'adaptation sont offertes lorsque la loi l'exige

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.

Job Summary

Address:

TORONTO, Ontario, Canada

City:

CAN-ON-TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2022-03-18-07:00

Application Deadline:

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.