At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.

If you’re ready to bring game-changing ideas to life and join a community that values professional growth and employee wellness, we want you on the Bell team. 

Our Bell Business Markets team enables the digital transformation of businesses and governments nationwide through solutions in areas including Internet and private networks, voice and unified communications, contact centre, security, Internet of Things, data centre and cloud. We’re proud to be Canada’s leading provider of broadband network and communication services for businesses and governments.

 The Senior Program Manager will provide an executive level interface for Bell and our customers for the delivery of multiple, simultaneous and complex customer projects. Reporting to the Senior Manager, Solution Delivery, the incumbent will contribute expertise and guidance to customer program pre-sales teams and oversee delivery resources to validate contracts, define scope of projects and prepare all necessary documentation to formally initiate and successfully execute projects. This position may require infrequent “off normal” evening or weekend support. 

 Responsibilities: 

• Manage multiple highly complex projects and/or strategic initiatives with large cross functional teams 
• Interact and communicate directly with client teams and executives
• Prepare and deliver program executive status reports
• Prepare and deliver internal presentations concerning project scope, timeline, activities, issues, budget and progress
• Oversee the development of  project timelines and assist with the determination of a project scope that is scheduled in manageable components
• Monitor timelines and project cost to ensure adherence with approved project plans
• Oversee the management of work efforts and budgets provided for third party providers and consultants
• Provide program and project scope using change management procedures to protect against “scope creep” 
• Oversee tracking and management of program issues, risks and budgets while escalating to senior management for awareness and support of required mitigation tactics 
• Ensure compliance to quality management standards are adhered to for all projects within the program
• Oversee post-project reviews
• Provide feedback of team member performance on a project for the purposes of the employee’s performance review

Education and Experience:

• 6+ years of Project Management experience with demonstrated results
• Expert knowledge of Project Management Institute’s approach to Project Management 
• PMP designation or equivalent
• University degree in a related field or 5+ years of related experience
• Experience leading teams in a technical environment

Skills: 

• Exceptional organizational, leadership and interpersonal skills including the ability to solicit cooperation and resolve conflict 
• Excellent time management and problem solving skills
• Team oriented; action oriented; self-motivated and delivery focused
• Advanced competency in Microsoft Office and Microsoft Project
• Advanced data management and analysis skills