Azure Reliability’s vision is to make it easy for everyone to create, consume, and manage planetary-scale, reliable cloud production services and infrastructure to achieve more. Azure Reliability is dedicated to making, “Azure the safest and most reliable Cloud”. We are an engineering organization working horizontally across Azure to systemically lift overall platform reliability to help our customer’s experience of Azure as a whole. As a team, we bring together significant and complementary capabilities and tooling across Risk Management, Incident Lifecycle, and Site Reliability Engineering in new ways to increase Azure platform reliability. ​​​​​​​

We are looking for a Technical Program Manager who has experience working closely with Engineering teams running multi-cloud services with the emphasis on improving platform reliability through insights. You will lead the creation and implementation of reliability improvement initiatives across Azure services. To be successful in this role, you must be data driven with the ability to create clarity and deliver outcomes per schedule across various engineering stakeholders.

You can Plan (create vision, strategy, success measures via OKRs), establish Accountability (Identifies all the teams who need to be part of the effort with specific owners and deliverables from each team and work with each team to ensure delivery), and Manage execution and communication cadence across engineering teams while proactively keeping appropriate stakeholders informed of progress, risks, and issues. If you enjoy driving large programs that will make a significant impact on the breadth of Azure, we’d like to talk with you.

Responsibilities

• Drive a cohesive vision across teams, providing customer-centric input on priorities, communicating status and updates, while creating clarity on objectives to be delivered.
• Ability to create general contractor framework to deliver horizontal reliability initiatives.
• You can influence various engineering roles from engineer to engineering leadership.
• You are the creator and advocate of the Story (the why) and are responsible for describing the value and promoting the work at the appropriate external and internal venues.
• Define what success looks like, how we measure it, and how we get there.
• Create an inclusive work environment where every team member can bring their full and authentic self, where all voices are heard, and the team can deliver their best work as a result.

Qualifications

Required Qualifications: 

• BS in Computer Science, Information technology or related discipline.
• 5+ years of consistent record on Program/Product management in technology industry.

Preferred Qualifications:

• Strong knowledge of program management practices within and across software development services.
• Deep understanding of engineering practices followed by large cloud services.
• Track record of problem solving and using pilot programs, prototypes, and growth hacking approaches.
• Knowledgeable with Power BI or similar– create data models, write queries, creating powerful visualizations.

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Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. 

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.