Job Description

What is the opportunity?

The Business and Client Services (BCS) group is the functional core of RBC Capital Markets’ trading activities. We provide our business partners greater efficiency, scalability and control within their operational processing, helping to ensure the firm’s continued growth and success.

Within the Digital Transformation and Business Architecture teams, we shape and advance the BCS transformation roadmap through a holistic lens including people, processes, data and technologies. Through a variety of tools and methodologies, our team strives to clearly articulate a vision for the future of our business, and drive towards it, in collaboration with our IT partners.

What will you do?

• Strategy development and transformation planning and execution
• Functional capability model development and ownership
• Roadmap development and ownership
• Thought-leadership on key and emerging technologies, competitive landscape and capital markets transformation
• Intake and backlog management, opportunity discovery and prioritization
• Business casing, opportunity analysis and pitch materials
• Development of elements of the client journey and experience ownership
• Identification of improvement opportunities in BCS, and research and identify the right solution
• Liaise with and manage cross-functional teams to architect, implement, test and continuously deliver solutions to our clients
• Presenting key strategies to communicate vision, roadmap and achieve buy-in from senior management and stakeholders
• Report progress of project status, milestones, and achievements to stakeholders

What will you need?

Must-haves

• Bachelor’s degree and at least 4 years of experience in financial services
• Prior experience partnering closely with a variety of stakeholders and are comfortable presenting to senior executives
• To be a strategic thinker with enterprise vision
• To be  results-oriented and focused on user, client and business outcomes
• Ability to develop and leverage structured approaches, frameworks and toolkits
• Be an inspiring culture and change champion
• Ability to captivate an audience through engaging communication and influence
• To be highly capable of learning quickly and deeply
• To have a broad view of the enterprise and varying degrees of appreciation for strategy, processes and capabilities, enabling technologies, and governance

Nice-to-haves

• Relevant and strong experience in capital markets and financial operations
• Great understanding of the industry trends in digitization and automation space, software providers and the factors that differentiate an organization
• Working knowledge of applying business architecture principles to business solutions
• Strong product leadership skills and the ability to own a portfolio of projects end-to-end independently, including a track record of successful product deliveries
• Experience with Agile methodologies, mindset and tooling including JIRA and Confluence
• Proven experience in consulting or similar strategic, transformation focused industry roles

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• An opportunity to play a vital role in the creation and execution of a transformation strategy for an operational pillar
• Become part of a team and culture that it is driven by innovative, practical solutions, and works collaboratively to deliver a fantastic experience to our clients
• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
• Leaders who support your development through coaching and managing opportunities 
• An ability to make a difference and lasting impact from a local-to-global scale for an innovation-thirsty organization
• Access to cutting-edge technology and industry experts across the enterprise

RBC requires as a condition of employment that all successful candidates in the United States and Canada be fully vaccinated against COVID-19 prior to their start date, and may require proof of the same.  Reasonable accommodation is available where required by law.