We are looking for a Senior Learning & Development Coordinator to assist the Oceania Assurance Talent Development team with the effective management, coordination and deployment of Assurance Service Line programs and initiatives across Oceania. 

This role requires high energy and enthusiasm and is an excellent opportunity to broaden your skills within a supportive and inclusive team environment. You will interact with the Assurance business on a daily basis as well as manage relationships with a broad range of other internal and external stakeholders. This role reports to the Oceania Assurance L&D program managers and ultimately the Assurance Learning Leader. 

 This role is offered on a full-time, permanent basis and can be based in any of our offices in Australia or New Zealand. 

 Your key responsibilities 

• Lead the coordinators on the day-to-day tasks of their program roles
• Support the deployment of key Assurance Talent Development initiatives which involves setting key dates, connecting with participants & facilitators, and communicating with key stakeholders across Talent and the Assurance business
• Lead and support the Facilitator pool for relevant courses
• Lead the coordination of all associated course and class logistics such as room bookings, catering, participant communications and distributing program materials
• Coordinate all participant processes, working closely with our Global Delivery Services Team and Global Leaning teams as required
• Maintain the Learning Management System (SuccessFactors) as required for all programs
• Collate learning and development data for reporting using SuccessFactors and People Insights 
• Oversee the responses to participant enquiries received in Team mailboxes 
• Support the monthly finance process by ensuring all billings and accruals are submitted on a timely basis 
• Budget management and reporting (ELA including)
• Project manage a learning technical course portfolio

 The position holder may be required to perform other responsibilities and tasks as required to achieve the agreed performance outcomes.

 Skills and attributes for success 

To qualify for this role, you should have 

• Organisational and coordination skills including strong project and time management skills
• The ability to plan and deliver work in line with cost and time constraints
• Advanced knowledge of Word, PowerPoint, SharePoint for daily operations and for reporting requirements
• A client-centric approach to work (proactive, responsive and insightful) coupled with the ability to build, develop and positively influence client and provider relationships
• Effective oral and written communication
• Ability to be flexible and adaptable to change
• Ability to demonstrate effective team behaviours by participating in team meetings and events
• Good understanding of adult learning principles
• Detailed up-to-date knowledge of digiGAM and Australian Accounting Standards