What is the opportunity?  

Reporting to the VP & Head Process Re-engineering, you will lead a team in developing, driving and partnering with RBC Lines of Business to optimize business processes from a customer centric and productivity lens. This includes developing current state views and designing and implementing future state processes leveraging a broad toolkit  of process change methodologies and next generation Process Technolgies (eg. RPA, RDA, RCA and ML).  The team serves as thought partners to senior executives and Line of Business partners, offering targeted support for the highest priority and most complex strategic and process related problems. The team also acts as a catalyst for enterprise transformation, cross-platform collaboration, and new capability development 

What will you do? 

• Working with the VP & Head Business Process re-engineering, develop, prioritize and manage a robust pipeline of strategic process improvement initiatives across multiple Lines of Business
• Lead a variety and multiple strategic reviews in tandem of segments, lines of business, functions and key processes, ensuring the process and productivity strategies are well developed, articulated and aligned across businesses and with enterprise perspective/priorities
• Perform multiple complex strategic process reviews, from an End-to-End and Customer centric lens  for Group Executives, segment Operating Committees, Enterprise Strategy Office and Line of business partners
• Lead the implementation of multiple Process Improvement opportunities in tandem and in partnership with the Lines of Business and Functions
• Provide expert thought leadership around Process Re-Engineering (eg. E2E/F2B Design, ‘Shift to Left’ Re-Engineering, Lean, Workflow, Workforce Management, RPA/RDA/RCA, Zero base design) to the Line of Business partners
• Support senior leaders, strategists, functions and cross- functional project teams with rigorous strategic insight based on thorough research and analysis

What do you need to succeed?

Must-have

• 10+ years’ experience in Corporate Strategy, Consulting, Financial Services, Process Improvement/Optimization, Robotics, Machine Learning, FinTech or technology company
• Experience leading a project team, along with demonstrated ability in project & process design, management and implementation
• Experience with new/emerging businesses and digital business models
• Experience in applying next generation Technologies (RPA, Workflow, AI/ML) to existing Business Processes
• Interpersonal skills and ability to develop strong relationships at every level of the organization
• Strong written and oral presentation skills and presence; strong technical ability with PowerPoint, Excel and Word
• Comfort working in ambiguous situations and across different lines of business

Nice-to-have 

• 5+ years of deep and broad management consulting experience with an emphasis on business strategy or Process / Productivity Improvements
• MBA or graduate / post-graduate or professional designations or equivalent
• Lean Black Belt or Process Improvement Designations

What’s in it for you?   

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work