At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.

If you’re ready to bring game-changing ideas to life and join a community that values professional growth and employee wellness, we want you on the Bell team. 

Our Bell Business Markets team enables the digital transformation of businesses and governments nationwide through solutions in areas including Internet and private networks, voice and unified communications, contact centre, security, Internet of Things, data centre and cloud. We’re proud to be Canada’s leading provider of broadband network and communication services for businesses and governments.

 The resource will assist in piloting the contractual requirements of customer requests versus vendor agreements in order to ensure compliance under a vendor management process (One Door process). Bell’s vendor management process is focused on identifying commercial related risks to the appropriate stakeholders and collaborating with such stakeholders to ensure successful project delivery while minimizing exposures to Bell. 

As part of Bell’s One Door process, the resource will perform deviation assessments of customer requests for aspects related to vendors and will ensure the proper flow down of non-standard clauses under the applicable vendor agreements. In addition, the resource will also be required to advise and negotiate on changes with relevant stakeholders to various contracts, such as IT sourcing agreements, Statements of Work (SoW), or marketing and incentive programs. 

 Responsibilities: 

Prepare a risk assessment of customer contracts, including risk mitigation actions to be taken for non-standard clauses;

Review the vendor agreement(s) to ensure that the customer requirements are covered;

Review existing customer contract to ensure alignment 

Collaborate with Procurement to develop a vendor agreement to flow down non-standard clauses with vendor(s);

Advise on changes to various contracts with appropriate stakeholders; 

Document all risks and approvals;

 RFP Review (40%)

Review incoming One Door requests as assigned by the team coordinator from both a legal and business law standpoint, comparing customer required terms against any existing third party agreements in place

Determine risk exposure to Bell, highlighting gaps between these terms in a risk assessment

Engaging with subject matter expert stakeholders to determine applicability of identified terms to third party deliverables

 Stakeholder Management (10%)

Manage expectations of stakeholders engaged in the One Door Process. Includes sales, proposal management, legal, architecture, governance, procurement, product, senior management and others.

 Supplier Negotiation (40%)

Work with sales, legal, procurement and product stakeholders to negotiate identified terms directly with the third party supplier to minimize risk to Bell through the use of a Customer Opportunity Agreement (COA)

Work with Strategic Pricing, legal and senior management to determine appropriate contingencies where alternative mitigation is required.

Lead discussions to develop language proposals with internal and external stakeholders to ensure back to back coverage with customer requirements.

Regular follow-up with respect to stakeholder action items and escalation to senior members where required to ensure completion of action items according to the workback plan. 

Acting as the business law subject matter expert and point of contact for Bell on a project basis relating to contractual inputs required, setting meetings and calls

 Governance Management (10%)

Work with Bell corporate teams (Legal, Insurance, Audit, Finance…) to assess and challenge the deal risks as well as determine impacts.  Facilitate establishing options to mitigate deal risks as they pertain to Sarbanes Oxley (SOx) requirements.

Adherence to Bell’s internal governance controls and processes (audited monthly for compliancy)

Filing, archiving and tracking of supplier responses and Bell risk mitigations

Knowledge:

Be a graduate in business law 

Minimum of 5 years’ experience in contract management in multidisciplinary projects in IT procurement

Familiar with Software suppliers requirement i.e. EULA, ELA, SAAs and Cloud contract 

Advances knowledge of telecommunication networks in telephony, data transmission and 

Network management tools 

Good contractual knowledge of IT and procurement

Demonstrate leadership

Strong written and verbal communication skills

Advanced Microsoft Word skills and working knowledge of Adobe Acrobat, Excel, PowerPoint

Proven ability to manage workload and multi-task under very tight deadlines

Exceptional attention to detail

Willingness to challenge established opinions to improve or protect Bell’s interests

Proven aptitude for teamwork in a virtual setting

Strong interpersonal skills and ability to interact with all levels of an organization

Strong sense of accountability for work rendered

Independent work ethic needing little guidance

 Assets:

Certification in IT law

Certification in IT security

Technical Writing experience

Knowledge of the corporate structure of Bell Canada, its affiliates and its regulations

Knowledge of Bell Canada products/services