• Are you passionate about business process transformation and the digital employee experience?
• Do you want to actively contribute to the success of Private Banking 1859’s transformation?
• Have you proven your ability to deliver large-scale projects?

Being an Advisor on the Private Banking 1859 Digital Solutions team means working as a team in an environment where you can excel while building solid connections with all other Bank sectors. You will have the opportunity to learn and develop within a team that puts client satisfaction at the heart of decision-making and values performance, collaboration and innovation.

We are looking for a business leader who will take on the role of Product Owner to update the SAP PB 1859 CRM and implement, track and operationalize other digital solutions.

Your day-to-day tasks

• Lead business projects in multidisciplinary teams with internal and external partners while safeguarding our business value
• Define targets, prioritize and orchestrate the work and implementation, while taking into account constraints and fostering sound change management
• Ensure ongoing communication with all users to properly guide solution development and meet their key business needs
• Inform stakeholders about the progress of initiatives and influence them by effectively sharing the vision and information about complex situations
• Support the executive decision-making process by highlighting key elements
• Identify and mitigate operational risks
• Manage impacts of interdependencies between projects
• Act as a business expert for sponsors and stakeholders
• Build, prioritize and manage the book of initiatives related to CRM features
• Bring continuous improvements to the process, improve the client and employee experience
• Be accountable for commitments (value, costs, schedules and benefits)
• Guide and oversee development of large-scale digital initiatives that have a significant impact on the performance of the end-to-end process and client satisfaction
• Identify complex problems, initiate changes and encourage the continuous rethinking of work methods in order to optimize the sector’s efficiency
• Keep abreast of new developments in your sector of activity and identify opportunities to ensure the evolution of processes and systems
• Ensure the change management and development of PB 1859’s culture by regularly coaching the sales force and support teams.

This position reports to the Senior Manager – Digital Solutions, Private Banking 1859.

Competencies required:

• Bachelor’s degree in a related field and 7 years of relevant experience or master's degree in a related field and 5 years of relevant experience
• Knowledge of Agile methodology
• Experience managing large-scale projects
• Knowledge of SAP, an asset
• Knowledge of the business reality of Private Banking 1859, an asset
• Understanding of the Bank’s overall IT/Operational environment
• Excellent ability to create strong personal relationships with the sales force and work under pressure
• Ability to quickly grasp and resolve complex issues and make appropriate recommendations
• Able to think outside the box to identify unconventional and sustainable solutions
• Discipline, analytical mindset, autonomy, innovation, and team spirit
• Bilingualism, spoken and written (English and French)

Your benefits

Upon hiring, you will be eligible for a wide range of benefits. In addition to competitive compensation, we offer attractive benefits for you and your family:

• Health and wellness program, including many benefits
• Flexible group insurance
• Defined benefit pension plan
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferred banking services
• Volunteer program
• Telemedicine
• Virtual sleep clinic

These are just a few of the many benefits we offer. We've rolled out a number of additional measures to ensure your health, safety and wellbeing during the pandemic. 

 We're putting people first

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.   Our mission is to have a positive impact on peoples' lives.

Our core values of partnership, agility, and empowerment inspire us,  and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. 

We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during your first conversations with us.

We welcome all candidates! What can you bring to our team?

 Ready to live your ambitions