At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world.

If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team. 

Bell is making unmatched investments in our world-leading broadband fibre and wireless networks because we know they’re the backbone of the products and services our customers love. If you’re excited about transforming the way people connect, our Network team is the right place for you.  

Responsibilities:

Level 4 technical advisor, endorse a mentoring role with the members of the Systems Administration Team using the Network 3.0.we value system

Lead the team through severity 1 outages, to root cause

Is the single point of contact to work with the customers engineering team to integrate new systems related to new customer contracts

Assist the coordinator on the follow-ups related to projects activities and operational activities.

Supervise the implementation and the development of new technologies and new services, analysis of operational impacts, management processes and training plans; this could include scripting, automations, depending on the objective.

Analyse the systems performances and operational processes performances and perform necessary adjustments.

Ensure a technological view related to the customers environments under the team’s responsibility.

Writes orientation and technological targets documents for the server’s administration; does presentations to facilitate the decision process.

To examine and interpret alarms and the system advises and to provide services of intervention urgently advanced, management of the incidents and analyses (in accordance with the sectoral and contractual requirements) to support the customers of systems administration.

To carry out comparative analyses on the results resulting from the vulnerabilities and all the other malevolent technological programs launched on Internet.

According to the nature of the threat to the perceived vulnerability, to evaluate the patches proposed and to make of it the recommendation near the team and of the customer.

To respect the protocols of rigorous security associated with all the practices as regards of systems administration.

Necessary qualifications and competencies:

Undergraduate degree in engineering with specialization in computer science, or an equivalent level of education

10 years’ experience with MS Windows

5 years’ experience in virtualized and storage environments

VCP & Microsoft certifications are important assets.

Strong experience in the conception, deployment or troubleshooting of solutions running on Windows, VMWare, Exchange, Active Directory.

Strong experience in the conception, deployment or troubleshooting of complex storage solutions running.

Strong knowledge with experience on virtualization concepts such as VMWare (vRealize) and VSAN.

Experience with the following technologies will be a plus : UCS, Netbackup, Snapprotect, Datadomain, Avamar, Ivanti

Knowledge of ITIL and work experience in an Agile environment

Excellent aptitudes for the communication, the presentations and the interpersonal relationships, more particularly capacity to define advanced technical subjects and to obtain the consensus with businesses and technical parties.

Spirit of initiative, leadership, acute sense of the organization and excellent aptitudes for the interpersonal relationships.

Excellent communication spoken and written in French and English

This position is subject to obtaining the secret level security clearance from the federal government.

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Bilingualism is an asset (English and French); adequate knowledge of French is required for positions in Quebec. 

Additional Information:

Position Type: Management 

Job Status: Regular - Full Time 

Job Location: Canada : Ontario : Toronto || Canada : New Brunswick : Fredericton || Canada : Ontario : Mississauga || Canada : Ontario : Ottawa || Canada : Quebec : Montreal 

Flexible work profile: Mobile

Application Deadline: 02/23/2022 

Please apply directly online to be considered for this role.  Applications through email will not be accepted.

At Bell, we don’t just accept difference - we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or recruitment@bell.ca to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at inclusion@bell.ca.