Have you already been part of several projects that had a significant impact on the Bank’s profitability and operational efficiency?

Are you interested in analyzing business issues, identifying needs and proposing strategies to support project execution and process improvements?

Do you know how to make recommendations and are you able to influence various stakeholders?

Strategic Operations is currently looking for a Senior Business Process Advisor for various projects in the Investment Operations and The Operations sector plays a central role in delivering financial products and services to clients. Every day, we move closer to our goals of transformation and digitization due to the expertise of our Operations professionals who strive to ensure that we can we offer exceptional service to our clients.

Being a Senior Business Process Advisor means working in an environment where you can excel and collaborate with all other Bank sectors. You’ll have the opportunity to learn and develop within a team that values client satisfaction, performance, collaboration and innovation. This means appropriating the Bank’s various business processes and representing the Operations sector in the Bank’s various initiatives. You will also be part of a dynamic, innovative team where management practices foster a good work/life balance. 

You will stand out for your ability to influence, act as an advisor to senior management and for your experience on projects.  

Your main responsibilities: 

Take charge of and/or be responsible for the delivery of business initiatives

Determine business needs, manage the impacts on operations and recommend the best possible solutions

Manage priorities and ensure the profitability of improvements/solutions delivered based on the business value

Challenge existing business rules and ways of working

Manage stakeholders and align their different interests

Proactively communicate results, issues, and risks to management in summary form

Practice sound risk management on a daily basis

Your profile:

A Bachelor’s degree in a related field plus 6 years of relevant experience OR a Master’s degree in a related field plus 4 years of relevant experience

Experience in the banking industry; an asset 

Experience in change management and initiative deployment

Experience in project management/delivery of initiatives in agile mode

Advanced experience in process reengineering and continuous improvement

Experience in an advisory role with management

Skilled in managing multiple priorities and results-oriented

Bilingualism, spoken and written (English and French)

Your benefits

Upon hiring, you will be eligible for a wide range of benefits. In addition to competitive compensation, we offer attractive benefits for you and your family:

Health and wellness program, including many benefits

Flexible group insurance

Defined benefit pension plan

Employee Share Ownership Plan

Employee and family assistance program

Preferred banking services

Volunteer program

Telemedicine

Virtual sleep clinic

These are just a few of the many benefits we offer. We've rolled out a number of additional measures to ensure your health, safety and wellbeing during the pandemic. 

Our dynamic work environments and cutting-edge collaboration tools foster a pleasant employee experience.  We value employees' ideas and use surveys and other programs to encourage feedback and ongoing communication.

We're putting people first

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.   Our mission is to have a positive impact on peoples' lives.

Our core values of partnership, agility, and empowerment inspire us,  and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. 

We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during your first conversations with us.

We welcome all candidates! What can you bring to our team?

Ready to live your ambitions?