Key responsibilities:

• Participates in implementation/enhancement projects for Salesforce using agile methodologies.
• Partners with process owners and business users on requirements & processes.
• Playing a key role in the entire project lifecycle from requirements to go-live.
• Gathers and documents user stories using interviews, requirements workshops, site visits, business process flows, use cases, and scenarios.
• Provides knowledge, guidance and industry best practices towards solution design on the Salesforce platform.
• Works with architects and developers to transform requirements into Salesforce features.
• Participates in unit testing and system integration testing to validate development meets business requirements.
• Prepares for user acceptance testing by writing test scripts and organizing test data for end users.
• Leads user acceptance testing events including managing bugs and enhancements resulting from the testing.
• Coordinates between development team and end users for bug retesting and resolution.
• Prepares and provides demos as required to business process owners and other key stakeholders.
• Supports Project Managers with identifying risks, issues and overall status updates.
• Collaborates with other IT teams across Eaton including ERP, Security, BI, Master Data Management, etc.

When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger.

Qualifications

Basic Qualifications:

• Bachelor’s Degree from an accredited institution is required.
• Minimum 4 years of IT, Salesforce or Business Analyst experience is required.
• Candidate must be authorized to work in the US on a continuous basis without company sponsorship

Position Criteria:

Good level of system functional expertise and technical capabilities.

Strong soft skills in the following categories:

• Problem solving
• Effective communication
• Self direction
• Flexibility
• Team work
• Creativity
• Integrity