The Company:

Advanta is an Australian commercial seating manufacturer, supplying to the Australian and international commercial project markets through our dealer network.

We are a nationally recognised, fast growing, progressive and successful company, 100% focused on customer satisfaction and continually striving for excellence in all that we do.

Visit www.advanta.com.au to see the product range and find out more about us!

The Role:

This is a full time Melbourne based sales support and account management position, with the potential to develop into a customer facing sales role. 

You will be working very closely with the State Sales Manager, creating, maintaining and growing relationships with our valued dealers in Victoria, South Australia and Tasmania.

Some key tasks include:

• Responding quickly to customer queries, quote requests etc.
• Providing backup support to Tegan (State Sales Manager), handling customer correspondence, quoting and admin tasks.
• Presenting the company and products to potential and existing clients.
• Delivering and presenting product samples for project evaluations
• Proactively engaging with customers through face-to-face meetings, phone and email
• Assisting to resolve customer issues

Career progression:

Initial 6-12 months: Working alongside and supporting the State Sales Manager, learning the business, products, customers, industry etc.

12 – 24 months: Creating, maintaining and growing relationships with existing and new accounts

24 months on: The sky is the limit!  We are a growing business with a fantastic, cohesive team and we are looking for people who want to become an integral part of our journey and grow with us.

We’re looking for someone committed for the long term – and we mean that! Please don’t apply if you think this might not be for you.

Culture fit, character and attitude:

The ideal candidate will be aligned with and motivated by the below values:

• Family values
• Humble (no big egos)
• Consistently energetic & motivated
• Passionate about helping others succeed
• Sense of ownership – able to take responsibility and repair relationships when things go wrong, even if it’s not your fault
• Going above and beyond - don’t settle for “good enough”, expectations are there to be exceeded
• Solution oriented / can-do attitude
• Team player (team comes before self)
• Persistent – never giving up
• Progressive - always taking things to the next level
• Loyalty to the team and the Advanta brand
• Make it EASY – for the customer, not yourself!

Skills:

• Excellent people skills
• Effective communication skills
• Great at problem solving
• Excellent organisation and time management skills
• Attention to detail
• Proficient with using computers, particularly Microsoft Outlook and other Office programs

ADVANTA MISSION

“Enabling and contributing to the success of our dealers”

through:

Relationships built on integrity and trust

Exceptional products

WOW service

Time saving tools and resources

Short lead times

Making it EASY

Employer questions

Your application will include the following questions:

• How many years' experience do you have in a client services / account management role?
  
  
• Which of the following statements best describes your right to work in Australia?
  
  
• Do you have customer service experience?
  
  
• How many years' experience do you have as a Sales Role?
  
  
• Tell us why you want this job (Tip: put some effort into this)
  
  
• What values are special to you?
  
  
• What makes you stand out as an applicant for this role? AND what is the average length of tenure at your previous jobs?