ESSENTIAL FUNCTIONS:

Sales

Assist with guest inquires within the Sales and Conference Services Department, including assisting 2-3 Sales Managers with daily tasks. Support dissemination wholesale contracts and promotions, and tracking production. Liaison with assigned Sales Managers to document tasks including issuing vouchers, creating room reservations, providing barter contracts to key partners, etc. Assist with administrative functions of property-based Conference Services & Sales Manager including banquet menus, inventory, proposals and tracking of events.

Golden Sales & Catering

Maintain health of Golden Sales & Catering and Hotel Audit Dashboard on all aspects of platform. Liaison with Sales Manager, Reservations and Revenue teams to ensure groups are linked accurately with proper flow within all systems. Review RFPs and ensure they are re-assigned, linked appropriately. Review groups to maintain cut-offs and due dates, lost business report, coding, assignment, tagging, BEO checks and other aspects that support platform health. Report on monthly, quarterly and annual group production, input into respective platform, liaison with credit manager to include attrition, cancellations, adjustments accordingly. Follow-up on PMS integration tasks. Update platform with relevant documents that support Sales.

Admin

Keep Department Head fully informed of all matters so prompt corrective action can be taken where appropriate. Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee.

KNOWLEDGE AND SKILLS:

Education:                 Bachelor’s Degree or higher

Experience:                2-4 years in sales and marketing assistant or coordinator capacity

Skills and Abilities:  

• Excellent reading, writing and oral proficiency in the English language
• Strong interpersonal skills
• High level of creativity
• Attention to detail
• Ability to handle multiple tasks and make decisions in a fast-paced client-driven environment
• Deliver on divisional goals and align with business objectives
• Computer Software, MS Word, Excel