Job description

Requisition ID:  847641

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

The opportunity

To deliver successful resource management that seeks to optimize the commercial performance of the business and the experiences of our people. To be empowered leaders who drive better outcomes for our clients through engaged teams.

Our pillars for success:

Knowing our people

Knowing our clients

Providing insights and data to drive change

Agile and sustainable ways of working and teaming

Our Values:

Integrity, respect and teaming

Energy, enthusiasm and the courage to lead

Build relationships based on doing the right thing

Your key responsibilities

 As a Resource Manager, you will be responsible for:

Business Partnering - partner with our leaders and stakeholders to drive performance by analysing trends across key performance metrics, including forecast, utilization and leakage; providing visibility and escalating to our leaders when required

Resource Management - Demonstrating best practice behaviour identifying and connecting people to the right networks or career experiences, increasing cross-team resource sharing, increasing use of our global delivery teams and appropriate use of contractors if and when necessary. Includes the ability to prioritise competing resourcing requests, manage resourcing clashes and to always be solution orientated. Supporting D&I outcomes, such as use of part-time resources, gender and culturally diverse teams.

Supply Management - proactively identify hot skills and trends, looking forward to anticipating skills shortages and surpluses. Engage with and support other supply channels to support business needs.

Leadership - modelling our values and the right behaviours to RM team members. Champion best practice resourcing across all ranks.

Bench Management - proactively support and strategically deploy available staff as soon as possible to client-facing engagements or appropriate business development to maintain overall productivity. Identify perennial bench dwellers and/or those who are commonly passed over for work and escalate into the performance management or L&D processes (i.e. know when to stop shoe-horning folks into work and calling it as it is).

Forecast Management - accurate use of key enablers and data quality to ensure a reliable SaT-wide forecast and reduce variances

Opportunity and Demand management - ensure seamless connectivity between pursuit teams and our available talent.

Change leadership and management - support new and existing RM initiatives and encourage new ideas, drive behaviour change and hold yourself and the wider RM team accountable to optimize overall business performance and employee engagement

Data Insights to drive change - use our data, tools and systems to recognize and understand RM trends, create insights, and develop recommendations for our leaders

Agile and Continuous improvement - leading the way in agile and innovative ways of working to drive creative solutions to our business' challenges. Drive adoption of enablers and new tools and rewarding the right behaviours.

We do this by:

Demonstrating leadership with personal integrity and transparency, supporting inclusiveness and encouraging diversity

Building strong, trusting relationships by participating in and encouraging meaningful two-way dialog

Partnering with our business to unlock and implement improvement opportunities to address gaps and untapped potential

Influencing change to accelerate employee experience and promote a diverse, inclusive and high-performance culture through the effective utilization of our people

Knowing our clients by immersing ourselves into their environments and partnering with our key client stakeholders

Understanding and supporting placements by understanding our cohort's unique skills, needs, and goals

Our ability to see the bigger picture, prioritizing initiatives and tasks that strengthen our broader EY and resource management strategy, purpose and vision

Optimizing business performance by providing insights and solutions from our tools and data and managing expectations in our relentless pursuit of maximizing utilization and diverse growth experiences

Aligning talent needs with current and future needs of the business and workforce

Skills and attributes for success

Strong communication (both written and oral) and interpersonal skills

Demonstrates personal leadership and accountability

Passion for employee experience and supporting others

Agile and continuous improvement mindset

A strong team player, including the ability to work effectively in a virtual environment

Strong analytical and problem-solving skills using tools and enablers

To qualify for the role you must have

A minimum of 3 years of relevant working experience in sizeable organisations

Experience with talent development, resource management and/or supply & demand management within professional services or B2B environments

What we offer

 Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

Continuous learning: personalised career development including coaching, experiences and formal learning so you’ll develop the mindset and skills you’ll need to thrive in the future.

Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

At EY, you’ll be rewarded and recognised based on your performance and our comprehensive benefits package can be tailored to your individual needs.

We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging. If you require any adjustments to the recruitment process in order to equitably participate, we encourage you to advise us at the time of application via contactrecruitment@au.ey.com.

We understand the importance of social distancing at this time so our recruitment and onboarding process may be managed virtually so we can continue to prioritise the safety and wellbeing of EY people, clients, guests and the broader public.  

 The exceptional EY experience. It’s yours to build.

 EY | Building a better working world 

 EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.  

 Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.  

 Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.