Key Responsibilities:

• Establishing positive and long-lasting customer relationships
• Reception and general administration duties
• Telephone based customer service, creating and confirming appointments, making recalls and answering incoming calls

Skills and experience required:

• The ideal candidate will have at least 2-3 years reception/administrative experience, preferably in a medical environment
• A strong customer service ethic and impeccable communication skills with the ability to assist patients with empathy
• Well presented and reliable with a bright and positive attitude
• Ability to work under pressure sometimes
• Excellent typing and computer skills and familiar with Microsoft Windows
• Motivated with a can-do attitude
• The ability to work as part of a team

Do you think you have the skills necessary to succeed in this role and the ability to hit the ground running?   If so, we can offer you a competitive hourly rate and a great working environment within a small team.

If you are interested in joining our team, please email your CV and one page cover letter to: robyn@earhealth.co.nz