The Country Fire Authority (CFA) is one of the world's largest, and most highly regarded, community-based emergency services organisations. We respond to fires and other emergencies 24 hours a day, seven days a week. Whilst our volunteers are the cornerstone of CFA services, what goes on behind the scenes is just as important in helping to protect lives and property.

About the Role:

Are you a professional, highly organised and efficient Receptionist seeking a fixed term role?  CFA currently have an opportunity for a skilled Receptionist on a full-time basis through to 30 June 2022.

This is a varied role that has responsibility for providing reception duties to both internal and external clients and employees and providing administrative support to the team.

Your days will see you:

• Greet clients and visitors at Headquarters in a professional and friendly manner.
• Receipt all external phone calls, despatch incoming calls and distribute messages.
• Receipt of internal queries.
• Provide excellent customer service including drafting correspondence on behalf of managers.
• Data entry, records, and database administration.
• Manage the pool car and visitor pass processes.
• Manage meeting room bookings
• Book couriers and manage parcels for despatch.
• Participate in team meetings.
• Manage flight and travel bookings for CFA.

About You:

The person we are looking for will have experience in a busy, fast paced reception role where you have performed efficient and accurate data entry and word processing. 

Naturally you will have excellent interpersonal, communication and customer service skills.  Further to this you will have well developed organizational and time management skills to juggle the varied tasks you will be responsible for.  Your attention to detail will be second to none and your ability to work both as part of a team and with minimal supervision is essential.

Crucial to your success in this role will be your excellent computer literacy skills and your written and verbal communication skills.

This fixed term opportunity may be the next step in your career if you are keen to join a fast-paced emergency service organisation where the work you do has a direct impact on helping the community and within a team who live and breathe the CFA values.

Your Application:

The key to progressing in the selection process is the quality of your application. Your application must demonstrate that you have the qualifications, experience, key attributes and skills required for the position.

Your application should include:

• Cover letter
• Resume

Submitting your Application:

When you click the 'apply' button you will be taken to the online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions and to upload your Cover letter and Resume.

The successful applicant will be required to complete a National Police History Check and a Working with Children Check.  If you are to be successful in gaining employment with CFA, you will be required to provide evidence of your vaccination against COVID 19 (including Booster).

CFA is committed to be an inclusive, fair and child safe organisation for all staff, volunteers and the community.

Applications close: 11:59pm 13th February 2022