Company description:

Monday to Friday, No weekend work | Supportive and Collaborative Environment | Great employee benefits including market competitive parental leave and gym membership

Location: Melbourne

Contract Type: Permanent

MinterEllison is Australia's largest law firm and provides legal and consulting services.

Purpose is at our core. We create lasting impacts with our clients, our people and our communities. Our teams collaborate and deliver to our Purpose, and consistently work to embed our values into everyday actions. Clients rely on our expertise and insights. They value our responsive, creative and commercial approach. We are curious by nature, diverse in our disciplines and authentic in our relationships.

Diversity and inclusion is at the core of our Purpose and informs the way we work with each other, our clients and in the community. We know that when we bring together diversity of thinking, skills, experience, gender identity, backgrounds and orientations, we get better results.

Job description:

The Team

This is an exciting opportunity for an experienced receptionist to join us. As part of the Corporate Services team, the objectives of the Client Floor team is to support the lawyers and staff to consolidate the Firm's position in the top tier, provide products and services to integrate all offices and to conduct continual process reviews.

Your Role

An exciting opportunity has arisen for a full time Receptionist to join our team.

As the first point of contact with our high profile clients and other key stakeholders of the business, you are the face of the firm. Working as part of a highly collaborative team, you will be 'Our Clients Best Partner', delivering excellent customer service in all areas of the role.

Your everyday tasks will include, but are not limited to:

answering & routing incoming phone calls

ensuring room booking requirements are recorded accurately and managed fittingly

liaising with staff regarding room bookings, catering, audio visual and any other requirements

assisting clients, visitors and stakeholder in a composed and solution-focussed approach

Meeting and greeting clients and staff and providing them with a highly professional experience

Enter meeting room bookings and associated catering requirements into EMS booking system

Confirm bookings and follow up catering numbers

Continually check the Reception Inbox and action all tasks quickly and efficiently

Any other tasks as requested by the Team Leaders

Please note that as part of this recruitment process MinterEllison will utilise video interviewing software.

Profile description:

You will have at least 5 years previous experience in a similar role within a professional services or corporate environment. You will also be articulate, immaculately presented and possess a professional manner.

Additionally, you will own the following attributes:

intermediate knowledge of MS Office Suite is essential

previous experience with a room bookings or reservations tool such as Condecco, EMS, Trimble.

AV & Switchboard Support

First Aid training is highly regarded

a strong, proactive client service focus and superior customer service skills

ability to adapt and be flexible to meet changing requirements and needs

ability to work in a fast paced, highly collaborative team environment

proven ability to multi-task

excellent time management skills

We offer:

We make diversity in all its forms central to collaboration. We know that when we bring together diversity of thinking, skills, experience, gender identity, backgrounds and orientations, we get better results. This is why we offer agile and alternative working options to encourage balance, wellbeing and support for sustainable ways of working. We offer up to 20 weeks paid parental leave for the primary carer within the first 24 months following birth or adoption, and a range of social, financial and health benefits, including free gym membership - all with no minimum tenure.

We welcome applications from people of all ages, cultural backgrounds, genders (including if you identify as transgender or gender diverse), sexual orientations, as well as people living with a disability or who have family or carer responsibilities. We particularly encourage Aboriginal and Torres Strait Islander people to apply for roles with MinterEllison.

We are recognised as a WGEA Employer of Choice for Gender Equality in Australia and hold Gold employer status with the Australian Workplace Equality Index (AWEI).

How to apply:

We love to connect with you directly, so please submit your CV and cover letter for consideration by clicking on the 'Apply' button below.

If you would like further information, to tell us about any adjustments you might require through the recruitment process or if you are trans or gender diverse and want a confidential discussion, please contact Cheska Bernasor on 02 9921 8715

Agency submissions will not be accepted without prior express approval from the MinterEllison recruitment team. All agency candidates must be submitted through our on-line portal to be valid.