Located in Clayton South, we are a vibrant, dynamic and well-established business who is currently seeking an enthusiastic and motivated individual to join our team as a Rental Vehicle Administrator/Receptionist.

We have an extensive fleet that includes cars, trucks, vans, buses and specialist vehicles.

This is a Full-Time position which will see you representing our reputable business and delivering a high standard of customer service. 

The successful applicant will be required to fulfil a long-term commitment to the role with the possibility to expand their knowledge and position inside the company into the future.

With the above in mind the successful individual must have a passion for customer service, be willing to learn and have a 'can do' attitude in your approach to take on responsibilities. Furthermore, high level communication skills and a high standard of personal presentation is required.

You will be responsible for:

Receptionist Duties:

• Managing reception
• Greeting Customers and answering calls
• Booking appointments and liaising with insurance companies 
  Performing general administrative tasks.
• Making Reservations
• Constant monitoring, tracking, and organising of fleet availability
• Ability to use set programs and follow procedures
• Monitoring of servicing of fleet
• Administration of processing tolls, fines and other office duties as requested
• Liaising and Negotiating with third parties and insurance companies - when required.

Ideal Candidate will possess:

• Computer Literacy
• Strong Communication & Customer Service Skills
• Negotiation/Conflict Resolutions Skills
• Ability to follow set procedures and guidelines
• Ability to work with deadlines
• Ability to work within a team and autonomously
• Possess Intermediate skills in Microsoft Office
• Be efficient, motivated, organised, proactive and show attention to detail
• Ad hoc tasks as required by Management to meet operational goals.

This is a full-time position only (part time, casuals need not apply)

Successful applicants must have a current Drivers licence.