About the Position:
Lexus is currently looking to recruit an experienced Reception Supervisor to join our team in DIP Dubai. You will ensure courteous and professional handling of customers and ensure quality repairs of vehicles to guarantee customer satisfaction and retention.

Specifically, your responsibilities will include the following:

• Establish clear communication with customer and staff to enhance job completion, quality and develop customer confidence.
• Ensure top quality work job by matching principals' repair standards. Enhancing Customer Satisfaction and diminish return jobs.
• Ensure high level of productivity to increase profits and quick turnover of job.
• Ensure vehicle is received efficiently and in a professional manner to assure customer that his vehicle is in safe hands.  Ensure proper delivery of the vehicle to the customer.
• To ensure the branch impact planning meetings are held monthly and action taken.
• You will be assigned in a busy workshop & multi-cultural environment where you need to maintain a high level of productivity, efficiency, discipline and professionalism among your people.

 
About You:  
The ideal candidate for this role should have a Degree in Mechanical Engineering or any technical automotive related field. You should have a minimum of 2-3 years’ recent experience as a Reception Supervisor or Manager in the automotive industry. You should also be able to communicate effectively and must have a strong analytical, communication and inter-personal skills alongside with supervisory competence. Excellent knowledge in MS Office is a must have for this role.

Al-Futtaim offers highly engaging and supportive work environments in a culture that values, recognises and rewards quality performance.
Ref-AN
 

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.