State Street Corporation (NYSE: STT) is one of the world's leading providers of financial services to institutional investors, including investment servicing, investment management and investment research and trading. With $33.99 trillion in assets under custody and administration and $2.81 trillion* in assets under management as of September 30, 2018, State Street operates in more than 100 geographic markets worldwide, including the US, Canada, Europe, the Middle East and Asia. For more information, visit State Street’s website at www.statestreet.com.

*This figure is presented as of September 30, 2018 and includes approximately $28 billion of assets with respect to SPDR products for which State Street Global Advisors Funds Distributors, LLC (SSGA FD) acts solely as the marketing agent. SSGA FD and State Street Global Advisors are affiliated. Business Line Information

Please mention any unique selling points of the role/department in this space

Purpose of Role: (Summaries the job’s intent and why it exists, in one or two sentences) Confirm department/teams the role will interact with on a day to day basis

The main function of the role is: Work in conjunction with individuals on the team as well as other Shared Services/COEs, outsource partners, Client Operations, other business units as needed to ensure seamless processing according to the fund’s policies, to ensure NAV/yield accuracy and that all SLAs are met.

Major Responsibilities: (Identify 5-8 major responsibilities performed by the job. Include the approximate percentage of time performing each responsibility during a typical week/month. If the percentage of time performing a function is less than 5%, that function should not be listed)

Role specifics:-

• Manage the day-to-day activities of a functional/oversight team by monitoring, reviewing and validating all daily activity to ensure accuracy and timeliness in calculations and processing, as well as adherence to controls, e.g. ensuring accurate g/l and/or balance for daily pricing
• Provide timely accurate management reporting and issue log maintenance, under moderate supervision
• Research and resolve exceptions and issues
• Escalate unresolved issues to management as required
• Reconcile and resolve discrepancies with other Shared Service teams, external clients and Client Operations as needed
• Ensure all inquiries are resolved in a timely and accurate manner and communicates effectively with client when necessary
• Ensure appropriate records of daily and monthly activities are kept
• Coordinate effective and timely flow of critical information to all relevant parties and follows up on administrative details within the department
• Oversee the adherence to Standard Operating Procedures

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