Job summary

Alexa is the Amazon cloud service that powers Echo family of devices, the groundbreaking new Amazon device designed around your voice. We believe voice is the next shift in human computer interaction. The Alexa Calendar and Email team uses natural language understanding, knowledge acquisition, analytical tooling, and continuous incremental improvement to answer our customers' questions. You will have an opportunity to impact the customer experience, architecture, design, and implementation of products used by people you know.

You will have the opportunity to work with a wide variety of technologies from front-end UI (both web and device) to back-end distributed web services to device software. You will own the quality of major deliverables end-to-end, working closely with multiple engineers and teams to execute them. Scaling, latency, and customer experience are top priorities as the business grows. This is a high visibility team where you will make a direct positive impact on customer experience and the business. If you enjoy broadening your technical skills, building a new product, and working in an environment that thrives on creativity, experimentation, and innovation, then this is the job for you!

QA Engineers test code at the user level, both manually and with automated tools. Our QA Engineers use black box, gray box, and white box testing techniques; they are able to understand software internals, debug problems using log files, and write automated tests and/or user-level test automation tools. Software QA Engineers work with Software Development Engineers to understand features and technical implementation. Software QA Engineers also work with groups such as Product Management, User Experience Design, and Customer Support to understand customer usage models and develop test plans and test suites that approximate real-world environments and regression tests. Software QA Engineers are also responsible for driving the software development process toward quality-centric methodologies.

Amazon is committed to a diverse and inclusive workforce. Amazon is an equal opportunity employer and does not discriminate on the basis of race, ethnicity, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

BASIC QUALIFICATIONS

• Bachelor's Degree in Computer Science or related field
• In-depth understanding of industry standards and company policies.
• Good customer focus.
• Sharp attention to detail.
• Strong analytical and problem-solving skills.
• Working knowledge of tools, methods, and concepts of quality assurance.
• Excellent data collection and analysis skills.

PREFERRED QUALIFICATIONS

BS degree, preferably in Computer Science, engineering or other technical field

• Experience with Selenium or other automation framework

• Experience with usability best practices; able to influence and improve user experience

• Experience with Android, iOS or other mobile application development or testing

• Excellent verbal and written communication skills

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.