Microsoft’s Cloud business is experiencing explosive growth, and the Capacity, Supply Chain & Provisioning (CSCP) organization is responsible for enabling the infrastructure underlying this growth. Our mission is to deliver the world’s computer with an industry-leading supply chain. CSCP is responsible for strategic sourcing, customer demand forecasting, capacity planning and management, supply chain planning and execution, capacity provisioning, and decommissioning and dispositioning of datacenter assets worldwide.

Microsoft’s Cloud business is experiencing explosive growth, and the Capacity, Supply Chain & Provisioning (CSCP) organization is responsible for enabling the infrastructure underlying this growth. Our mission is to deliver the world’s computer with an industry-leading supply chain. CSCP is responsible for strategic sourcing, customer demand forecasting, capacity planning and management, supply chain planning and execution, capacity provisioning, and decommissioning and dispositioning of datacenter assets worldwide. We are looking for a passionate, high energy individual to help build out our Cloud at scale in a dynamic and fast paced environment. This role is responsible for deploying capacity in collaboration with various Engineering Groups with the focus on executing and optimizing server/storage pre-dock service delivery. With an engineering program management and process improvement mindset, this specific role will focus anywhere from data center and network readiness to cabling and network provisioning. The role will be 80% focused on ensuring execution of day-to-day deployments are on track and 20% on delivering data analytics to drive process and service improvements.

Responsibilities

Drives deep analysis of deployment progress, blockers, and incidents by leveraging existing tools, reports and creating new reports and dashboards through Microsoft based tools (e.g. Power BI)

• Develops a deep understanding of the workflows in the system as well as the actual work required by data centers and engineering groups. Leads initiatives to enhance processes and drive standardization against mainstream deployments

• Owns metrics and analytics that show the performance of the deployments against goals, as well as trending

• Project managing deployments including servers, network, storage, and supporting infrastructure

• Owns hitting specific cycle time and lead-time goals regarding delivery of the capacity throughout the process

• Drives deep analysis of deployment progress, blockers, and incidents by leveraging existing tools, reports and creating new reports and dashboards through Microsoft based tools (e.g. Power BI)

• Makes data-driven decisions and speaks to key stakeholders in terms of data-driven stories

• Utilizes enhanced tooling, reports and dashboards to drive daily and weekly triage of blockers in the system as well as predictive indicators for demand to be on track

• Develops and drives strategies to manage deployment demand through the workflow management system in alignment with organizational goals related to throughput and cycle time

• Drives process standards and common methodologies for various physical and logical deployment activities such as network cabling installation, procurement, docking coordination, network provisioning, etc.

• Collaborates closely with data center PM’s and Engineering groups as a part of process enhancements • Develops engineering requirements and collaborates with partner software engineering teams to develop automation within the deployment process.

Qualifications

Minimum Qualifications:

• 7+ years industry experience in enterprise process engineering in complex cross functional matrixed environments, engineering program management, and Infrastructure deployment operations.

• BS or MS in Engineering or Computer Science or Supply Chain

• 3+ years technical problem solving experience

Preferred Qualifications:

Exceptional data analysis/presentation: SQL and Power BI or equivalent experience

• Excellent analytical, verbal, written, interpersonal communication skills and attention to detail

• Comfortable working in a fast-paced dynamic environment with rapidly changing requirements

• Understanding of process engineering and optimization, including gathering, analyzing, and defining business and functional requirements; creating global metrics, trend charts and other decision-making tools

• Strong written/oral communication skills required along with desire to communicate with

• Well versed in project management methodologies, approaches and tools with a PMP certification preferred

• Expertise in deployment of high-performance, highly available, large scale distributed network and related technologies

• Proven track record of partnering with software engineering teams to drive improvements in tooling and automation

• Understanding of process engineering and optimization, including gathering, analyzing, and defining business and functional requirements; creating global metrics, trend charts and other decision-making tools

• Knowledge of Supply Chain principles: Planning, Sourcing, Delivering

• Six sigma experience a plus

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.