About Job

CTC Undisclosed Job Location Canada Experience 3 - 6 yrs

Description

The Professional Services team delivers a wide range of projects for both clients and business partners. The Engagement Manager will build and maintain a solid working relationship with coworkers and clients, from pre-sales efforts to project delivery. The Engagement Manager will motivate engineering teams and customers technology executives, acting as Scrum Master and the central point of contact for all parties to orchestrate technical delivery. The ability to manage customer expectations and establish long-term partnerships by delivering complex projects effectively, on time, on budget, and according to agreed-upon scope, is critical to the Engagement Managers role.

If you get a thrill working with cutting-edge technology and love to help solve customers problems, wed love to hear from you. Its time to rethink the possible. Are you ready?

What Youll Be Doing: Hands-on project management, including initiation, planning, and execution of projects and account-related activities, facilitating resolution of issues and roadblocks

Drive key decisions across projects, manage customer expectations, present and interface with project sponsors, and communicate trade-offs and risks

Effectively leverage Agile principles, coaching and training technical project and customer team members on best practices

Continue maintaining relationships with customer contacts in collaboration with sales, during and beyond project delivery

Qualifications & Experience: Bachelors Degree in Computer Science, Engineering, Business, or related discipline, or equivalent professional experience

At least 3 years of experience in the technology industry, managing projects through a full lifecycle, ideally within a service delivery / consultancy environment

At least 3 years of hands-on Agile experience, acting as Scrum Master

Extensive knowledge of project management disciplines, methodologies, best practices, and tools

Strong communication skills; experience presenting to executives

Ability to travel up to 25 PERCENT , as needed

Customer-facing consulting experience or experience delivering technology services projects

Familiarity with cloud technologies, software development, networking infrastructure, data, and/or security

Technical background (software development/engineering, database/system design, IaaS)

Self-starter with results oriented, proactive management approach

Ability to learn on the job quickly and desire to develop expertise in AWS

Ability to work in a fast-paced consulting environment and collaborate effectively as a team member