A career in IT at National Bank means contributing to the Bank’s transformation and having a direct impact on clients. As a PO, you will be the custodian of the team’s backlog and make sure it is healthy.

• Do you have more than 3 years of experience as an IT product manager on a development team?
• Do you have a sound understanding of the software delivery cycle and associated best practices?
• Do you have a solid understanding of collaborative tools (Atlassian Jira, Confluence, SharePoint, etc.)?

If you answered yes to these questions, keep reading.

Your role:

The PO is responsible for the Bank’s Framework API backlog, prioritizing and organizing it and ensuring it is healthy. You will also:

• Understand the business and technical needs of digital experts, lines of business (LOBs) and requesting projects
• Articulate business and technical needs by developing user stories (US) for each feature, and validating/following up with digital experts, LOBs and requesting projects
• Upstream: Align business needs and prerequisites with the Architect and Analyst
• Be responsible for the backlog and its health and organization: well-formulated US, clearly defined acceptance criteria, correct positioning/prioritizing, and sound organization (US under the correct epic /feature, etc.)
• Be responsible for ensuring prerequisites, content, analytics and technical analyses progress and are tracked
  • Upstream: Challenge contributors to facilitate the kick-off/backlog refinement
  • Organize and lead weekly meetings with contributing teams
  • Create and update tasks in the Jira backlog
• Support the DEV teams in clarifying business and technical needs during the development of Technical Stories (TS)
• Work closely with the Architect, PM and Scrum Master/Delivery Manager in supporting the DEV Lead when signing off on features  
• Coordinate US planning and approval from digital experts, LOB and Content (writer and translator) during UAT. The Business PO is invited to the meetings, but does not validate UATs
• Prioritize defects and bugs (Prod anomalies) and participate in triage meetings
• Provide visibility on new features and bugs that are put in Prod during rollout meetings, including:
  • Updating the detailed information on features to give support teams the correct information
  • Documenting the feature to assist clients
• Monitoring client comments/feedback, usage statistics, KPIs
  • Providing feedback to digital experts on the behaviour of features in order to plan/prioritize future updates
• Participate in various Squad ceremonies (Planning, Daily, Retro, Stakeholders, Partners, etc.)

Beyond your technical knowledge and academic background, it's your curiosity, your thirst for discovery, and your attitude that will make the difference. In our culture, we have no problem saying we don’t know how to do something, because we know how to leave our comfort zone to learn.

We accept being wrong, and we accept our colleagues being wrong too, because only people who do nothing don’t make mistakes.

We cultivate these attitudes because this is how we move forward together: by trying and discovering!

Required skills:

• Bachelor’s degree in Information Technology, Engineering or a related field
• 3 to 5 years of relevant experience as a product owner or business analyst in IT or digital project delivery
• Very solid experience in information technology
• Experience in the development of complex software solutions including back-end services (micro-service architecture) and client interfaces
• Sound knowledge of collaborative tools (JIRA/Confluence)
• Scrum experience
• Scrum certification, an asset

Preferred skills:

• Excellent communication skills
• Ability to suggest constructive, permanent solutions while being proactive
• Honesty, integrity and quality assurance in the delivery of activities for development teams
• Ability to manage priorities, influence others, make decisions and communicate verbally and in writing
• French important (spoken and written); functional English.

Your benefits

Upon hiring, you'll be eligible for a wide range of benefits. In addition to competitive compensation, we offer attractive benefits for you and your family:

• Health and wellness program, including many benefits
• Flexible group insurance
• Defined benefit pension plan
• Employee Share Ownership Plan
• Employee and Family Assistance Program
• Preferential banking services
• Community involvement program
• Telemedicine
• Virtual sleep clinic

These are just some of the many benefits we offer. Due to the ongoing pandemic, our entire team is working remotely. We’ve also rolled out several additional measures to ensure your health, safety, and wellbeing during the pandemic.