We are seeking an energetic, motivated, confident, and outgoing Personal Assistant to provide support over several different business areas. This newly created role will have a high level of administrative and operational responsibilities. This is a full-time role however we are open to part-time for the right candidate.

About us

At Think HQ, we believe that good communications can change the world. And that all starts with a thoughtful, strategic approach.

We unapologetically seek out work that will have a genuine positive impact. We all know where we are headed, and we’re united by our mission to make change. Our growth is underpinned by our values.

We’re a diverse bunch; ex-journos, filmmakers, social researchers, PR professionals, community engagement specialists, writers, animators, designers, and strategists who love what we do. 

We're a genuinely collaborative, full-service communications agency working across public relations, advertising, multicultural communications, web design, animation, film and audio production. Our skills are diverse, but we’re all united by our passion for projects that deliver positive outcomes for people, places and the planet.

We values inclusion and diversity – it’s the reason we can do the work we do. We welcome and actively encourage applications from people of all ages, abilities, and cultures, including Aboriginal and Torres Strait Islander peoples, LGBTIQA+ people, people from our multicultural communities, or who speak a language other than English, people with disabilities, older Australians and parents returning to the workforce.

As we continue to rapidly grow our team and our offering, and commit to building Australia’s most inclusive communications agency, it's an exciting time to join the Think HQ Group!

About the role

• Reporting to Founding Managing Director (MD) and performing secretarial and administrative duties.
• Diary management for the MD.
• Manage MD’s email, phone & text communications.
• Disseminate information between MD & Think HQ team.
• Assistance with social media and marketing where required.
• Coordination of various ad hoc requests as required.
• Typing, formatting, and editing reports, documents, and presentations.
• Entering data, maintaining databases, and keeping records.
• Liaising with internal departments, answering calls, and making travel arrangements.
• Scheduling appointments, maintaining an events calendar, and sending reminders.
• Copying, scanning, and taking notes.
• Preparing facilities for scheduled events and arranging refreshments, if required.
• Ensure meetings rooms are always presentable and arrange set up for meetings.
• Ordering office supplies and replacements, as well as managing mail and courier services.
• Observing best business practices and etiquette.
• General admin, data entry & office duties.
• Assist with office maintenance and safety compliance.
• Perform ad hoc projects.

About you

• You have extensive experience in creating documents and spreadsheets.
• You have advanced typing, note-taking, recordkeeping, and organisational skills.
• You are proficient in appointment scheduling software such as Google and MS Outlook.
• You have exceptional written and verbal communication skills coupled with strong attention to detail.
• You have the ability to work well under pressure and within a team.
• You have exceptional time management skills.
• You have over 12 months of administration experience
• 1-2 years of experience as a personal assistant would be advantageous.
• You are well presented, self-motivated individual who is bright and enthusiastic with exceptional interpersonal skills.

Looking for more reasons to join #TeamThinkHQ?

• Ability to grow within the role as the business grows
• Flexible working options to promote healthy work/life boundaries
• Competitive above market pay rates + annual remuneration reviews
• Family-friendly employer + paid parental leave
• Day-to-day recognition and appreciation programs
• Access to a free and confidential Employee Assistance Program + free health and wellness resources + wellness check-ins
• An abundance of social events and time to celebrate all our wins

How to apply

We are an inclusive agency and people from all backgrounds are encouraged to apply. If you are looking for a position that offers you the opportunity to grow and develop your skills further, please apply

Extra Info

Send your resume together with a covering letter telling us why you want to become a team member of Think HQ

• Applications without Resumes and/or Covering letters will not be considered.
• Applicants need to have the right to work in Australia.
• You may be required to obtain a working with children’s check.

Employer questions

Your application will include the following questions:

• Do you have experience in administration?
  
  
• Do you have data entry experience?
  
  
• Do you have secretarial experience?
  
  
• Which of the following statements best describes your right to work in Australia?
  
  
• Which of the following statements best describes your Covid-19 vaccination status?
  
  
• How many years' experience do you have as a personal assistant?
  
  
• What's your average typing speed?