Berwick

Casual

Welcome to St John of God Health Care

St John of God Health Care is one of the largest private providers of health care services in Australia, employing more than 15,000 employees (caregivers). We operate 27 hospitals and services comprising more than 3,500 hospital beds, including home nursing, disability services and social outreach programs.

With over 120 years' experience in health care, we have an excellent reputation as a caring, nurturing and supportive employer. Learning is highly valued and there are many opportunities for professional development. 

The Position 

St John of God Berwick Hospital provides a wide range of services caring for inpatients, outpatients and day patients across a range of specialties including maternity, medical and surgical; offering state of the art equipment and facilities to our rapidly growing community.

We currently have an opportunity for a suitably experienced administrator to commence as a Patient Liaison Officer within the Business Office.Our Patient Liaison Officers as members of the Front Office Staff are the key contact points for patients, clinicians, and managers for patient’s pre-admission, admission, discharge, billing and debtors follow up.This is a great opportunity to join our friendly team in a well-supported environment that prides itself on providing excellent customer service and high levels of efficiency.

To be considered, applicants must be available to work across a variety of shifts Monday- Sunday. Early start time is 6am, latest finish time is 9pm. Preadmissions is the primary focus so a good understanding of health fund rules is required. Experience working in a hospital environment and knowledge of medical terminology will be highly regarded.

This position is being offered on a Casual basis.

The successful candidate will have:

• A willingness and capacity to embrace the Mission and Values of St John of God Health Care.
• Proficient knowledge of health industry and health funds.
• Ability to deliver exceptional customer service.
• Excellent communication skills – oral and written.
• Interpersonal skills – ability to relate to hospital staff, patients, families and medical staff.
• Ability to prioritise a busy and varied workload.
• Demonstrated ability to work unsupervised.
• Demonstrated clerical and computer skills.
• Ability to work extra shifts or different shifts if required. 

The Benefits:

• Salary packaging & corporate discounts
• Parking available
• Professional development 

* All applicants must address the Selection Criteria (as detailed on the last page of the Position Description) 

St John of God Health Care embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people with disabilities. We are committed to providing a safe environment for all children and vulnerable people in our care and proactively take measures to protect children/vulnerable people from abuse. 

All caregivers employed by St John of God Healthcare are required to be vaccinated from Covid-19 in order to fulfil the requirements of the role.

Enquiries: Diane Nash

Ph: (03) 8784 5060

Applications Close: 25/02/2022

To view the position description or submit your application please click the 'Apply Now' button below.